Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,641 Reviews)
Open Ratings Snapshot
Rating breakdown 26,641 reviews
5 Stars
22,847
4 Stars
2,941
3 Stars
518
2 Stars
156
1 Star
179
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The only phone I'll even consider
on June 29, 2026
Posted by: Rb7775321
[This review was collected as part of a promotion.] First off, I'm hard on phones... A long list of broken phones from various manufacturers. Switched over to Galaxy some time your back and they are by far the most durable I have found.
S25 Ultra is ideal for me. The best screen, excellent cameras (have a handheld photo of the moon that looks awesome), plenty of battery life, and faster performance than I will ever need.
Galaxy AI has been super handy, too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Phone on the Market!
on June 29, 2026
Posted by: WildMopho
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is basically the king of Android phones. It rocks a gorgeous 6.9-inch anti-reflective screen, the blazing Snapdragon 8 Elite chip, and a versatile camera system highlighted by a new 50MP ultrawide. Galaxy AI features are genuinely useful, the S Pen is still there, and battery life is solid.
It's a refined beast that's more comfortable to hold than its predecessor, though the upgrades feel more evolutionary than revolutionary. At around thirteen hundred bucks, it's pricey, but if you want the full flagship experience, this is it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great all around phone.
on June 29, 2026
Posted by: SammyFan
[This review was collected as part of a promotion.] Very impressed with the Galaxy S25 Ultra. Screen quality is excellent. Really like the snappy and responsiveness throughout the phone. It is a great well-rounded phone. The updates to the One UI software have been excellent. Even though they have been pushed back in their delivery at times, the Galaxy AI features are very helpful for taking and editing photos, summarizing long web pages and documents, as well as writing and sending messages and emails. I would definitely recommend this phone to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI features
on June 29, 2026
Posted by: Vinny911
[This review was collected as part of a promotion.] The AI functions built in are fun to use and very useful when traveling or shopping online. I also like using the picture AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product makes my everyday easier
on June 29, 2026
Posted by: Lalo
[This review was collected as part of a promotion.] I use the gaming part because it helps me overcome my every day issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This here! I say this here phone here! Is the best
on June 29, 2026
Posted by: Reggieh42
[This review was collected as part of a promotion.] Galaxy ai is one of the most important things an features thats makes the phone great. Have a problem ai is there to walk you through anything your having a problem with. The camera is amazing my picture looks like an real photographer have took them. Overall the phone is great an now they have a new version even better than the old one .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad to switch back to Samsung S25 Ultra
on June 29, 2026
Posted by: Thisguy316
[This review was collected as part of a promotion.] I was an ios user for many years. I enjoyed my devices but found i needed to upgrade my device and I looked at the Samsung S25 Ultra. I immediately fell in love with the device and thought.... this is my next phone. I purchased my Samsung S25 Ultra and loved everything about it. My wife (ios user) often asks for me to take a picture with my phone. Image quality is outstanding and AI is pretty amazing with this phone. Im still discovering all the many things this phone can do. I definitely recommend going to this phone. Very satisfied customer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, zero lag, current updates
on June 29, 2026
Posted by: Loveandroid2010
[This review was collected as part of a promotion.] Always have been an android fan and my ultra has never failed me. I use it even for work when hotel wifi is weak and can use it as a Hotspot. Camera has great quality too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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