Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,338 Reviews)
Rating breakdown 26,338 reviews
5 Stars
22,585
4 Stars
2,912
3 Stars
512
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Phenomenal Device
on June 18, 2026
Posted by: JustMe
[This review was collected as part of a promotion.] The S25U is a phenomenal device. Gorgeous, quick, reliable , tech forward leaning and the ultimate Android phone worldwide!. The AI feature is the best by far!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is Heating up while using
on June 19, 2026
Posted by: Lovesamsungbut
[This review was collected as part of a promotion.] Hi there
I bought S25 ultra 1TB for my wife, and unfortunately, she didn't like it.
The main issue she's having is that the phone is heating up while using.
Samsung also changed some features like you can't capture photos with your S pen button, etc.
I had high expectations from the phone.
Unfortunately it's not meeting my expectations.
Thanks
I bought S25 ultra 1TB for my wife, and unfortunately, she didn't like it.
The main issue she's having is that the phone is heating up while using.
Samsung also changed some features like you can't capture photos with your S pen button, etc.
I had high expectations from the phone.
Unfortunately it's not meeting my expectations.
Thanks
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I Could Imagine
on June 19, 2026
Posted by: Gingerwithsoul
[This review was collected as part of a promotion.] The Galaxy S25 Ultra's plethora of features span beyond those I could imagine having. Galaxy AI is an understated plus as it only adds more options and enhancements to help my daily tasks flow more efficiently. I spend over half the day working from my phone, so whether the task involves photography, photo and video editing, streaming movies, performing geological research, or just simply scrolling through social media, I know I can accomplish everything I need to with this stellar device! I am looking so forward to the day I can upgrade to the newest Galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product it's perfect I highly recommend.
on June 19, 2026
Posted by: Lolly30
[This review was collected as part of a promotion.] This phone have no better nothing. People are telling my to upgrade it but I don't change it for nothing. Besides the Galaxy AI it's really helpful for everything and I mean it. There is nothing I have doubts in that the galaxy AI can not help me. Thank you Samsung for being always awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Love Love
on June 19, 2026
Posted by: Kyrhodes
[This review was collected as part of a promotion.] I have never owned a phone that I absolutely love!! My Galaxy S25 Ultra is the best phone I've ever had! Not only does it hold my over 200 apps, it also holds all of my pi s and videos without slowing down and I have quite a few of those. GalaxyAI also helps me when I need answers or just to help me find things to do with my photos, etc.
I have owned this phone for over a year and I will not own anything but another Galaxy S series!
I have owned this phone for over a year and I will not own anything but another Galaxy S series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is perfect.
on June 21, 2026
Posted by: Adaliah94
[This review was collected as part of a promotion.] From the amazing camera, Galaxy AI, and a very user friendly, to playing games with incredible detail. This phone is everything ypu could ask for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device overall
on June 21, 2026
Posted by: Paco2Stu
[This review was collected as part of a promotion.] As a student, the AI features are amazing. I'm being genuine as well. Having the ability to circle and copy certain areas of my screen and pasting the image into my notes app is very useful. Over all I am satified with every aspect of the phone.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5