Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,338 Reviews)
Rating breakdown 26,338 reviews
5 Stars
22,586
4 Stars
2,912
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This is a great phone. Quality pictures and sound.
on June 10, 2026
Posted by: AsianGoddess
[This review was collected as part of a promotion.] This is a great phone. The quality of pictures and sound is very good. I use this phone for calling, texting, emails, social media, internet searches, watching videos, everything. It fits my purse easily and the screen is large enough to make it easier to see pictures and videos. I like the Galaxy AI feature. It's been fun to use to edit and create new pictures and to research data.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I upgraded from the s24 ultra to this
on June 10, 2026
Posted by: Cpaine
[This review was collected as part of a promotion.] I upgraded from the galaxy s24 ultra to this which to start out I was pretty hesitant to do so because I loved my s24 ultra and its boxy design but I have not been disappointed thus far its exceeded expectations and im happy with the purchase. The galaxy ai features are immaculate as is the camera and the charging time along with battery life are top notch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features and spec of the s25 ultra
on June 10, 2026
Posted by: Camaro22
[This review was collected as part of a promotion.] I love using the galaxy ai especially when it comes to cleaning up pictures to make it look like a high quality picture with high definition.
I love how responsive it is with minimal lag and how smooth it feels when I watch videos or record and take pictures.
I love how responsive it is with minimal lag and how smooth it feels when I watch videos or record and take pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great!!
on June 10, 2026
Posted by: Shelly
[This review was collected as part of a promotion.] I love this phone. I love the more fairer with pen to hot down quick notes or right my patient schedules and tasks down.
I love the Galaxy AI to crop unwanted things out of pictures and fill in the background.
The camera is high quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 10, 2026
Posted by: Stephanie
[This review was collected as part of a promotion.] Haven't had any problems and this phone takes great pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and its honestly the best.
on June 10, 2026
Posted by: Wsamsungfone
[This review was collected as part of a promotion.] I love my Samsung Galaxy phone because the AI when I want to change your picture is just flawless. And I think that it does a excellent job at watching videos and gaming and it's pretty much a mini pc. I love it! Ty Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A very good phone, I wish it was a little tougher
on June 10, 2026
Posted by: Dieseldawg
[This review was collected as part of a promotion.] I love the the white phone. Love that they kept the stylest from the note. The ai is a great feature and is getting better. I have had galexy since the note 8 and will continue to get them. I do wish there was a satellite option and android auto was more setting options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Bring back the old screens from s10+
on June 10, 2026
Posted by: JennaRose
[This review was collected as part of a promotion.] I miss the old screens from the s10+.. miss removable SD cards and 512gb internal storage. Samsung went downhill with phones after s10+. The s5 active galaxy is what made me stick with Samsung phones but I tried multiple new top of the line galaxy phones since and nothing compares to the older style screens and durability.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hi there JennaRose, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your new device is not meeting your expectations. We have provided a link to the complete manual for your device to help you best adjust the display settings to align to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US