Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,339 Reviews)
Rating breakdown 26,339 reviews
5 Stars
22,587
4 Stars
2,912
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Top of the line phone!
on June 10, 2026
Posted by: Mags214
[This review was collected as part of a promotion.] I am a dedicated samsung owner of the Samsung S25 ultra and this phone over exceeds my expectations. I wouldn't pick any other brand or phone even if it was offered for free. Ive purchased the past 3 s series and prior to those, I had 3 notes all bought in consecutive order. Samsung is my go to for phones, tablets, tvs, etc because the quality is amazing. So far, I plan on keeping my phone until I feel it is time to upgrade but im sure that will be a while. Between the processor, the camera, battery life, gemeni, galaxy ai, the maneuvering between tabs, and the speed to name a few, makes this phone a phenomenal selection! This is a phone id pay top price for, there is no question about it! I am a Samsung girl for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Minor Glitches
on June 10, 2026
Posted by: Tiffany
[This review was collected as part of a promotion.] I really like my Samsung Galaxy S25 Ultra overall. It’s a great phone, the camera is amazing, the screen is clear, and it handles everything I need it to do.
The only reason I’m not giving it a full five stars is because it does feel a little glitchy at times. Nothing major enough for me to give it a bad review, but I do think there’s room for improvement on the back end with performance and smoother functionality. I like the new Galaxy AI features and use them quite often.
The only reason I’m not giving it a full five stars is because it does feel a little glitchy at times. Nothing major enough for me to give it a bad review, but I do think there’s room for improvement on the back end with performance and smoother functionality. I like the new Galaxy AI features and use them quite often.
Overall, I’m happy with it, and I’m definitely looking forward to seeing what Samsung does with the S26 Ultra. :::
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on June 10, 2026
Posted by: RorysDad
[This review was collected as part of a promotion.] I really love the camera for the S25 Ultra, and often get compliments on both the vivid color as well as the image quality. When using the Samsung AI to edit photos or translate, it really can be a great utility. The one drawback for this device is that they did away with allowing the S-pen button to be able to snap photos, but I think they did this to save Bluetooth bandwidth and battery life. All in all, th great battery life, vivid screen and sharp photos are a big hit for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra review
on June 10, 2026
Posted by: Bubbles
[This review was collected as part of a promotion.] I've been using the Samsung s25 ultra for about 2 years now. The phone has done very well for me. But lately I have noticed it seems to mess up quite abit and needs a restart more often than usual. Things such as phone calls not wanting to go through or get received. I'm not the only one who has had this issue. My husband has had this issue with his as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG S25 Ultra
on June 10, 2026
Posted by: GalaxyUser
[This review was collected as part of a promotion.] It is a good product, it is just that I feel like there is sometimes too much going on in the phone to deal with at once.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had in years
on June 10, 2026
Posted by: DisgruntledMechanic
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been a powerhouse in my daily working life. I work on aircraft, which requires alot of photo and video documentation. The low light pictures are incredible, enabling me to read part number and serial numbers without extra lighting being applied. The zoom is incredible as well, allowing me to inspect surfaces that would normally require the use of a ladder or other high reach equipment.
Galaxy AI is also a useful tool, even if I do mainly use it to make funny images to share with my coworkers instead of accomplishing actual work.
I swapped to the s25 Ultra from a Zfold 4 and I couldn't be happier with the decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on June 10, 2026
Posted by: Victory67
[This review was collected as part of a promotion.] I haven't used Galaxy AI yet, honestly it scares me because I'm not that computer literate. But, I love the phone because it is easy to use and find saved apps on. I'm slowly learning and eventually will try Galaxy AI, but I love it so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Love This Device
on June 10, 2026
Posted by: LDW1964
[This review was collected as part of a promotion.] I have had my Samsung 25 Ultra for close to a year now. It has been a perfect addition from day one (1).
I use my phone to talk to my family and friends, watch movies 🎬, play games, Instagram, Facebook, check my email, and of course, take pictures 📸 📷 of my handsome grandson.
I also use this device to set alarms and maintain a daily calendar 📅.
Once a Samsung Galaxy smartphone user, always a Samsung Galaxy smartphone user.
Value
5
Written by a customer while visiting Samsung US