Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,342 Reviews)
Rating breakdown 26,342 reviews
5 Stars
22,589
4 Stars
2,913
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great phone except.....
on June 2, 2026
Posted by: Xerocool
[This review was collected as part of a promotion.] Had the phone about a year and it's great. The only downside is the camera. It started making a rapid clicking sound and the frame jumps along with the clicking. I read the only way to fix this is to have a new camera installed. What a pain. The AI is nice though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product I love Android
on June 2, 2026
Posted by: Ashley85
[This review was collected as part of a promotion.] Galaxy AI is great, the apps and features are user friendly and the phones overall function is remarkable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's awesome kkool
on June 2, 2026
Posted by: Niikademus
[This review was collected as part of a promotion.] Ai is amazing on this product. It's been extremely extremely helping
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's awesome kkool
on June 2, 2026
Posted by: Niikademus
[This review was collected as part of a promotion.] Ai is amazing on this product. It's been extremely extremely helping
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Even in the country it performs terrific.
on June 2, 2026
Posted by: 120493
[This review was collected as part of a promotion.] I have had mine for a couple of years now and no performance degradation at all. It has even taken a dunk in the hot tub and never stopped working. Others in the country sevice can be spotty for other brands but not Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The availability
on June 2, 2026
Posted by: Marineplayer
[This review was collected as part of a promotion.] I love how avaliable everything is to thr phone, and on the phone. All the new updates are smooth, and I havent had any glitches. Also, a lot of apps I used on my note 4 work well here as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device!!!
on June 2, 2026
Posted by: Kyyysweets1
[This review was collected as part of a promotion.] I absolutely love everything about this phone. From the SPen to the just immaculate zoom and quality on the camera. I had an S7 edge when I was in high school and I switched to a differemt brand of phone, mostly because it was more popular at the time it seemed. But, now that I've grown a lot I've realized that samsung just has WAY more of those quality and customizable features (like the galaxy ai) than those other brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Must-Have for Reliable Daily Performance
on June 2, 2026
Posted by: Love3shop
[This review was collected as part of a promotion.] This product "galaxy IA" delivers outstanding results and exceeds expectations in everyday use. The build quality is exceptional, featuring durable materials that feel sturdy and well- engineered. It functions exactly as advertised, offering a seamless and intuitive user experience right out of the box.
What stands out most is the efficiency and consistency of its core features. It performs its primary tasks effortlessly without any noticeable lag or technical glitches. The design is both sleek and practical, making it a perfect fit for modern setups while maintaining high utility
Value
5
Written by a customer while visiting Samsung US