Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,134 Reviews)
Rating breakdown 26,134 reviews
5 Stars
22,457
4 Stars
2,887
3 Stars
495
2 Stars
139
1 Star
156
86%of customers recommend this product.
(
1,026 out of
1,187)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Keyesters
[This review was collected as part of a promotion.] My Samsung Galaxy S25 ultra has been the best phone I have ever had.I use galaxy ai features constantly. I usually get a new phone every year. However, I did not upgrade to the S26. Because there is virtually no difference between the 2 phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
WELL ROUNDED DEVICE.
on May 25, 2026
Posted by: Mrfrenchyusmc
[This review was collected as part of a promotion.] I love the size and functionalities of the device. From watching TV, youtube, to social media this device is very easy to navigate. Its functionalities and operation make sense and are fluid as far as the way you would think of accessing them. The screen is big enough to not strain the eye and it's AI function makes it even easier to use and smarter. The device is slick and good looking. I really enjoy it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very capable device
on May 25, 2026
Posted by: Tiiiiim
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an impressive device. Galaxy AI makes so many things possible. Using the search features like Google lens is such a cool thing whereas you can take a photo of an item and purchase it online or translate a sign into your native language. If you use certain phone cases such as the Rokform case the use if the stylus could be effected the to magnetic interference. Overall a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great
on May 25, 2026
Posted by: PrettyBug36
[This review was collected as part of a promotion.] This phone has greay battery life, An awesome camera and great customization options. The only issue I have is with Galaxy AI. I dont particularly support generative ai. And its hard to impossible to turn off all the AI functions on the phone, and even if you turn them off, they are still collecting information. My review would be 5 stars if i were able to turn off the AI functions. I'm sure others love it, and i dont mind the function existing, just let us opt out of it, and make it obvious how to do that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The sweet spot of smart phones!
on May 25, 2026
Posted by: Lifeline
[This review was collected as part of a promotion.] I have the S25ULTRA! In the title I say it is the sweet spot of smart phones because it is the best phone I have ever had. I use it for messaging loved ones and friends. I stream movies and TV on it. When I work out or when I walk I use it to listen to podcasts. I have Galaxy AI on it and also other AI apps. The amount of space available and the RAM is incredible. This phone is a powerhouse. The S26 ultra came out and I just don't need to upgrade because this phone is top of the line. I love it and I will keep this one until there is a massive jump in technology that requires me to upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra is just a beast
on May 25, 2026
Posted by: SamsungLover247
[This review was collected as part of a promotion.] This phone is just a beast. STILL GOING STRONG TILL THIS DAY. One of the most powerful cellphones for gaming. I play games like CODM and easily run ultra settings 120 fps. One of the things that I absolutely love about samsung is the apps for gaming it comes with. You can adjust the game mode (performance, battery saver, balanced) and you can even add a in device crosshair for fps games (a little help never hurt anyone). Pair it with samsung buds and you put a low latency setting for earbuds. Samsung ecosystem is just well optimized you could never go wrong with it. But don't be fooled,this phone has great dolby altmos speakers clear as water, fabulous for streaming and music. Besides gaming, phone features AI tools are so clutch. I'm in school right now and the voice recording and notes apps are just a game changer. Galaxy AI does all the heavy lifting for you, voice record your lectures and let the AI work it's magic. You can summarize a long text on the notes app, and do not sleep on the math helper in notes app. Samsung s25 ultra is just an all around phone that can tackle all your day to day activities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Upgrade
on May 25, 2026
Posted by: Nicole84
[This review was collected as part of a promotion.] I am pleasantly satisfied with my upgrade. My Samsung 25 Ultra is faster and sleeker.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most reliable and practical phone on the market!
on May 25, 2026
Posted by: TheOfficialDJExeron
[This review was collected as part of a promotion.] I have owned Galaxy devices all the way back to the S3, and I have stayed true to the brand just as much as they have to their customers. I use my phones for everything, from working with customers, taking amazing photos that look like a professional camera, to playing endless games and streaming my favorite shows. Every day, all day, my Samsung devices never stop performing. The recent addition of Galaxy AI has been a game changer for personal use, and for my business! The ability to rewrite text to a more professional format, endless editing options through my images, and my personal favorite being the extremely useful Galaxy AI integration into my messaging and calls. I can have a complete conversation with someone of another language and it automatically can translate all messages and calls, as well as generate the proper responses instantly! I am forever a loyal Samsung consumer, and will continue to utilize all of their products and services they offer. Thank you, Samsung!
Value
5
Written by a customer while visiting Samsung US