Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,356 Reviews)
Rating breakdown 26,356 reviews
5 Stars
22,602
4 Stars
2,914
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great Phone bad pen
on May 24, 2026
Posted by: WillCMor24
[This review was collected as part of a promotion.] I love my Galaxy s25 Ultra! It takes amazing photos, has plenty of storage, and had a great battery. The one downside is the pen. The pen only writes and does not let you use it for taking pictures like the previous versions do. Otherwise this phone is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I never had one issue with the Galaxy S25Ultra.
on May 25, 2026
Posted by: Rogue9102
[This review was collected as part of a promotion.] THIS IS THE BEST PHONE YOU CAN EVER OWN BAR NONE! F.y.i. I have owned approximately 67 cell phones in my lifetime.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite S series phone.
on May 25, 2026
Posted by: Zachary
[This review was collected as part of a promotion.] I love my 25 the stylus I feel could be changed somehow it feels alittle light I wish it was a bit heavier or had more features.or maybe a reminder to use it I forget to use it all the time. The galaxy AI is really useful to I use it for everyday stuff it has replaced Google search for me I just have her look it up and apply it to my situation or walk me through things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features
on May 25, 2026
Posted by: Realira
[This review was collected as part of a promotion.] Phone was AI technology built into it. I use for work and it simplifies many task. I really do not have to be dependent on a pc when I am on the go, because it provides what is needed for personal and business!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a great product
on May 25, 2026
Posted by: GIMAQT
[This review was collected as part of a promotion.] I use my Galaxy phone for everything! I check my emails, play games, make phone calls, text messaging, use social media, and more. The Galaxy AI feature is a super great help when I'm stuck with words and enhancing pictures.
I definitely love the notebook feature and use it often.
I highly recommend this phone!
I definitely love the notebook feature and use it often.
I highly recommend this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great Phone 4 Samsung
on May 25, 2026
Posted by: Tymari3
[This review was collected as part of a promotion.] I really use Gemini Ai all the time...the Spen is the only draw back w/o bluetooth support but it so many other features some do know about it may not be a big factor for most
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI that is actually useful and solid build quality
on May 25, 2026
Posted by: ReliableS25U
[This review was collected as part of a promotion.] I regularly use AI to correct my grammatical errors, and it has improved as time has passed. I also don't use a case, and the titanium build has taken drops without any sign of impact. I'll hang on to this one for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4 Life
on May 25, 2026
Posted by: KenneeB
[This review was collected as part of a promotion.] Using the Galaxy S25 Ultra has been a smooth, premium experience. The massive 6.9-inch Dynamic AMOLED 2X display is bright, sharp, and easy to see outdoors, thanks to its peak brightness and anti‑reflective coating. The titanium frame gives it a sturdy, high‑end feel, and despite its size, it’s comfortable enough for daily use.
What really makes the S25 Ultra feel different is Galaxy AI. It’s not just a set of tricks, it’s woven into the phone in ways that actually save time.
Value
5
Written by a customer while visiting Samsung US