Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,725 Reviews)
Rating breakdown 29,725 reviews
5 Stars
25,461
4 Stars
3,337
3 Stars
579
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The best investment
on September 25, 2026
Posted by: JWGMiami
[This review was collected as part of a promotion.] I’ve been using my Galaxy S25 Ultra for a while now, and I’m honestly glad I chose this phone. The camera is the first thing that won me over, it captures detail and color in a way that makes everyday moments look cinematic. The S Pen has become something I use constantly, whether I’m jotting down quick notes or navigating the phone with more precision. Battery life has been solid all day, even with heavy use, and watching content on this screen feels smooth and immersive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 25, 2026
Posted by: KBeast26
[This review was collected as part of a promotion.] Great phone, im a samsung fan and this phone is just another reason why I continue to be. It works perfectly and never any issues. Great product across the boards. I chose the ultra 25 and happy with that decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra the Pen I Love
on September 25, 2026
Posted by: ThinkingAloud
[This review was collected as part of a promotion.] I chose the s25 ultra because I loved the Note and owned several over the years, I have a Note tablet.It was all about the pen because I love to draw and so much keyboard time cramps my hands and it's nice to be able to write like the old days! I was very sad when the Note and the pen was discontinued. I was happy to see a pen available again!! the s25 Ultra is a great phone. Two things I have noticed that could be better is the battery life could last longer and not get so hot I love Samsung phones I've used them for many many years....now the Samsung TV I bought expecting it to be as great as the phones, not even -that's another review. Spoiler- they're terrible.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE
on September 25, 2026
Posted by: BubblyRose11
[This review was collected as part of a promotion.] I chose this device because the camera and the photo quality is phenomenal. I absolutely love how I'm able to zoom so close to the moon and stop take excellent quality pictures. This will not be the last damaging galaxy device for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone Has Everything for my Daily Tasks
on September 25, 2026
Posted by: TechUser
[This review was collected as part of a promotion.] This is my first Galaxy series phone and I am glad I chose it to be the first. It has been an every day carry magical tool for me. I am still discovering new things with the AI features such as: photo enhancing, data lookup, system control, and more. The Galaxy S25 Ultra is very snappy and has great battery life. It has also been great for playing games and watching videos, even with the split screen. And the nicely built-in S pen has been very helpful for note taking and drafting diagrams.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I chose the s25 ultra for the camera feature.
on September 24, 2026
Posted by: Jdredneck1
[This review was collected as part of a promotion.] I chose the S25 ultra, for the camera features. Over all, it is pretty good. Sadly it can't take good enough pics or high enough frames/settings to catch great picks of Rollercoaster rides.
Value
3
Response from Samsung USBy R&R Team, September 25, 2026
Hey there Jdredneck1, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you adjust the camera settings to help capture the best possible photos and videos regardless of your environment. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING phone!
on September 24, 2026
Posted by: Chlomcglow
[This review was collected as part of a promotion.] I switched from the major fruit competitor to my Samsung S25 Ultra. The security features, customization options, and functionality of the phone are better in every way. I cna still connect to all my Bluetooth devices, and I communicate with the same people! This upgrade has been amazing, and I love using this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! Amazing S25 Ultra
on September 24, 2026
Posted by: BenHur
[This review was collected as part of a promotion.] I upgraded from a Samsung galaxy note 10 to the Galaxy S25 ultra about 8 months ago. I'm not the type that has to have the latest and greatest evry year..
I am really enjoying this new phone. It has everything I need and is super fast compared to my note10. The cameras, screen, wifi, functions are incredible. Hopefully this S25 ultra will last me until I kick the bucket! 😁
I am really enjoying this new phone. It has everything I need and is super fast compared to my note10. The cameras, screen, wifi, functions are incredible. Hopefully this S25 ultra will last me until I kick the bucket! 😁
Value
5
Written by a customer while visiting Samsung US