Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,794 Reviews)
Open Ratings Snapshot
Rating breakdown 26,794 reviews
5 Stars
22,980
4 Stars
2,957
3 Stars
521
2 Stars
156
1 Star
180
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The top of the line, period.
on April 13, 2026
Posted by: 01081971
[This review was collected as part of a promotion.] I have tried other phones, Motorola, google etc. but I always come back to Samsung. At this time I am rocking the Ultra 25 series. WOW, let me tell you what a great phone this is! The Ultra is just like having a small handheld computer in your pocket. The processors give instant info in the blink of an eye. I personally love it for the stylus. I am artist and the S pen is really great. The camera is fantastic. You can change the picture slightly by selecting the photo category ( portrait, food, night vision). So got out and get 9ne from your carrier and start living the Samsungn way!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My 2nd S series and I'll never leave
on April 13, 2026
Posted by: Andwan71
[This review was collected as part of a promotion.] I can't say enough about this phone. Battery life is solid. The camera is exceptional. Video is very smooth and clear. I have Galaxy AI tied into my car seamlessly. Love everything about this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25
on April 13, 2026
Posted by: Experimental1
[This review was collected as part of a promotion.] My S25 had been excellent. Not one issue over the past 2 years. Operation has been flawess and the speed is excellent. My main uses are email, games and web surfing.
I recently stated to experiment with AI for research on various issues. We appear to be off to a good start, but I think we have a way to go for an excellent functioning AI platform.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cellphone
on April 13, 2026
Posted by: Especial
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is great phone that aloud you to multitasking.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has a great camera
on April 13, 2026
Posted by: Flixor
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily, and honestly it’s become my go-to for pretty much everything. Whether I’m streaming shows late at night, playing games, or keeping up with schoolwork, it handles everything smoothly without slowing down.
One thing I really like is how immersive the display is—watching movies or sports feels super vivid, and the sound quality makes it even better. Gaming is also a big plus for me; everything runs fast and looks clean, which makes a huge difference when you’re playing competitive or fast-paced games.
For school and productivity, it’s been clutch. I can switch between apps quickly, take notes, and stay organized without any hassle. Multitasking actually feels easy instead of stressful.
I’ve also started using Galaxy AI features more, and it’s surprisingly useful. From helping me summarize stuff to making quick edits, it saves time and makes things feel more efficient overall.
Overall, it’s just a solid all-around device that fits into everything I do—entertainment, gaming, and getting things done.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone itself is great.
on April 13, 2026
Posted by: Henreth
[This review was collected as part of a promotion.] Big fan of the hardware that was presented in the s25 ultra, it does everything I need it to and it's a big upgrade compared to previous iterations of the "Ultra" series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25
on April 13, 2026
Posted by: Mjkane
[This review was collected as part of a promotion.] Great picture and phone can't wait to get the new Samsung Galaxy s26 cuz I love my phone so much so great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone, battery starting get low
on April 13, 2026
Posted by: Lorenzo
[This review was collected as part of a promotion.] Shor distance camera start shaking a lot, but Galaxy AI make fun photos.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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