Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,809 Reviews)
Rating breakdown 26,809 reviews
5 Stars
22,993
4 Stars
2,959
3 Stars
521
2 Stars
156
1 Star
180
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung 4 Ever!!
on April 13, 2026
Posted by: 222SAMISALPHA
[This review was collected as part of a promotion.] Been a galaxy customer ever since the first s1 commercial of the Guinness world record texting commercial! Back then I couldn't afford one.. I had a friend that had broken his screen and offered it to me. I came across another one that wouldn't power on. So I the tinkerer that I am took and swapped all the good parts into one phone and got my first smart phone! I've owned others over the years working in cell phone sales but NOTHING compares to Samsung!! Recently came across @samsungai on one of my messages that you can alter pictures before you send them. I have came up with some hilarious Samsung AI edits of myself and friends. My favorite is telling it to make friends cars look wrecked and sending it to them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 13, 2026
Posted by: magicalmonster
[This review was collected as part of a promotion.] Design & Durability:
Six months in, the titanium frame is holding up beautifully. Samsung finally nailed the ergonomics by rounding the corners slightly—it no longer digs into my palm during long sessions. The Gorilla Armor 2 has been impressively scratch-resistant, even without a screen protector.
The Galaxy AI Experience:
Galaxy AI has evolved from a "cool trick" to a core part of my workflow:
Note Assist: Summarizing long work emails and documents has saved me hours.
Generative Edit: Perfect for removing "photo bombers" from vacation shots.
Live Translate: Surprisingly accurate and helpful for quick translations on the fly.
Performance & Battery:
The efficiency of the 3nm chip is evident. Even after 6 months of battery cycles, I'm still comfortably getting a full day of heavy use (5G, high brightness, and GPS). Thermal management is top-tier; the phone barely gets warm during heavy gaming.
Verdict:
The S25 Ultra isn't just about raw specs; it's about the software polish. Between the AI integration and the most versatile camera system on the market, it remains the king of flagships in 2026.
Six months in, the titanium frame is holding up beautifully. Samsung finally nailed the ergonomics by rounding the corners slightly—it no longer digs into my palm during long sessions. The Gorilla Armor 2 has been impressively scratch-resistant, even without a screen protector.
The Galaxy AI Experience:
Galaxy AI has evolved from a "cool trick" to a core part of my workflow:
Note Assist: Summarizing long work emails and documents has saved me hours.
Generative Edit: Perfect for removing "photo bombers" from vacation shots.
Live Translate: Surprisingly accurate and helpful for quick translations on the fly.
Performance & Battery:
The efficiency of the 3nm chip is evident. Even after 6 months of battery cycles, I'm still comfortably getting a full day of heavy use (5G, high brightness, and GPS). Thermal management is top-tier; the phone barely gets warm during heavy gaming.
Verdict:
The S25 Ultra isn't just about raw specs; it's about the software polish. Between the AI integration and the most versatile camera system on the market, it remains the king of flagships in 2026.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phones since May 2011
on April 13, 2026
Posted by: RichyD
[This review was collected as part of a promotion.] I have owned nothing but Galaxy since the S2 came out back in May of 2011. Always have been the best ! Family and friends that own i phones are always amazed at the capabilities my phones have including fast and to the point Galaxy AI support. Huge amounts of storage and top of the line camera and video set these phones in a league all their own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great use of AI and Texting
on April 13, 2026
Posted by: SleepyGamerz
[This review was collected as part of a promotion.] This product offers exceptional utility, particularly within an academic environment, due to its integrated tools. Its performance is characterized by remarkable fluidity, robust construction, and consistent dependability. I consider it to be among the most outstanding Samsung smartphones I have encountered recently.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse of a phone
on April 13, 2026
Posted by: Galaxyfaraway
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra. The battery lasts a day and a half for me. Multitasking is a breeze with the addition of Google Gemini and Galaxy AI. It's wild to me that a phone like this exists. I'm constantly using Galaxy AI for texting corrections and grammar corrections. The phone is lightweight and feels sturdy. I'm definitely sticking with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and all it's features.
on April 13, 2026
Posted by: Morrisme83
[This review was collected as part of a promotion.] I love this phone and how advanced it is. I never need to even pick up my tablet anymore. I don't plan to upgrade anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great features and very customizable
on April 13, 2026
Posted by: mintyss25
[This review was collected as part of a promotion.] galaxy ai is ok and I love the phone but not even a year in and I have to charge it twice a day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, clear
on April 13, 2026
Posted by: Sunshynshan999
[This review was collected as part of a promotion.] I’ve had my Samsung Galaxy S25 Ultra for a while now, and it keeps surprising me in the best way. Every day I discover something new that actually makes life easier, not just more complicated. With Galaxy AI, I can quickly turn ideas into action—whether I’m editing photos, creating content, or making small changes that look effortlessly polished. It takes what I want and simplifies it in a way that just makes sense.
What I love most is how naturally it fits into my day. On breaks, I’ll jump into games to reset my mind. When I want to unwind, I can watch movies quietly without disturbing anyone. Even the little things matter—like customizing themes to match my mood, which makes the phone feel like it actually reflects me, not just something I use.
It doesn’t just feel like a phone—it feels like a space I can step into depending on my moment.
What I love most is how naturally it fits into my day. On breaks, I’ll jump into games to reset my mind. When I want to unwind, I can watch movies quietly without disturbing anyone. Even the little things matter—like customizing themes to match my mood, which makes the phone feel like it actually reflects me, not just something I use.
It doesn’t just feel like a phone—it feels like a space I can step into depending on my moment.
Value
5
Written by a customer while visiting Samsung US