Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,728 Reviews)
Rating breakdown 29,728 reviews
5 Stars
25,463
4 Stars
3,338
3 Stars
579
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
My S25 ultra
on September 7, 2026
Posted by: Dtay68
[This review was collected as part of a promotion.] I chase the opportunity to use the camera on my S25 ultra. I enjoy how easily I can organize my work week and things I need to accomplish. I also enjoy being able to adjust text size to suit my on the go lifestyle. This phone really fits my lifestyle.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the screen size
on September 7, 2026
Posted by: DekotaBleuGranny
[This review was collected as part of a promotion.] This phone has been fabulous to use. The main reason is the camera and usage of portrait mode is the greatest level ever of this phone. I always recommend Samsung for the phone excellence experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
about S25 Ultra
on September 7, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I used this fone to check emails,pay bills,contact family friends,watch movies,listen to music, play games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely Intelligent
on September 7, 2026
Posted by: Hunterd003
[This review was collected as part of a promotion.] I chose the S25 Ultra for some reasons of needing a phone that had good battery life, camera, storage space, and I definitely got all of these things also the features that this phone comes with are remarkably some of the best I've ever had in a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra
on September 7, 2026
Posted by: Blueeyes65
[This review was collected as part of a promotion.] I love how good the photos look with these features in the camera. That is one of the reasons I chose this particular phone. I have 11 grandchildren, so I do take a ton of photos. You won't be disappointed with this phone and all the bells and whistles it has too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I chose the twenty five ultra
on September 7, 2026
Posted by: Tank2mustard
[This review was collected as part of a promotion.] I chose the 25 ultra because of its camera and its features, I am happy with it. Most of the time
Until it goes to 4 g and then I can't get service, but everything else on it works great. Hopefully a new features that are coming for it or when I can get my upgrade the coverage will be better
Thank you
Until it goes to 4 g and then I can't get service, but everything else on it works great. Hopefully a new features that are coming for it or when I can get my upgrade the coverage will be better
Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery and camera
on September 7, 2026
Posted by: Moudir
[This review was collected as part of a promotion.] Dear all ,
At first it was working perfectly after a while tje battery started to dra8n faster and while video calling you can feel the heat from the back cameras and the front. It feels like its gonna explode.
At first it was working perfectly after a while tje battery started to dra8n faster and while video calling you can feel the heat from the back cameras and the front. It feels like its gonna explode.
Value
3
Response from Samsung USBy R&R Team, September 10, 2026
Hi there Moudir, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how disappointing it is when your device is not longer operating as it once was when you first received your device. We have provided links to articles to help you maximize the battery life and troubleshoot the temperature of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this matter continues, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra, Simply Amazing.
on September 7, 2026
Posted by: Beth101
[This review was collected as part of a promotion.] My favorite part about my phone is the drawing feature with S pen stylus. Im glad I chose the Samsung Galaxy S25 Ultra.
Value
4
Written by a customer while visiting Samsung US