Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,167 Reviews)
Rating breakdown 27,167 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
527
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
This product was okay
on November 10, 2025
Posted by: Shakatone
[This review was collected as part of a promotion.] I use it on the daily to chat video and music streaming
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hi there Shakatone, we are grateful to you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are able to use your device every day for you video chatting and streaming. We have provided a link to the full manual for your device to help you with additional features that can enhance your experience with your device every day. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on November 10, 2025
Posted by: nvh0830
[This review was collected as part of a promotion.] Love this phone! ♥️ Love this phone! ♥️ Love this phone! ♥️ Love this phone! ♥️ Love this phone! ♥️ Love this phone! ♥️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera of the whole phone
on November 10, 2025
Posted by: Patty82
[This review was collected as part of a promotion.] I think the Galaxy A25 older is the best phone. I'm on the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes life easy
on November 10, 2025
Posted by: AmtixsC4
[This review was collected as part of a promotion.] I love using my Samsung with the new AI feature to talk to people in different languages than I speak. Bridges gaps in life I didn't know were there. Makes watching shows without subtitles as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a really good phone
on November 10, 2025
Posted by: Davids25ultra
[This review was collected as part of a promotion.] I got the samsung galaxy s25 ultra because i like big phone and i like samsung phone since i was a kid
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on November 10, 2025
Posted by: Matchalove
[This review was collected as part of a promotion.] This has been the best phone I've owned in a long time. I've been buying Galaxy phones since the S4 and honestly I'm not sure it can get any better. The Samsung AI is great on this as well and provides a ton of new and interesting features that weren't available on other phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on November 10, 2025
Posted by: Nykeeoria
[This review was collected as part of a promotion.] Intentionally amazing and seems to function without issues. Couldn't wait for this phone better then the 24 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it easy to keep your child happy
on November 10, 2025
Posted by: Waaaababe
[This review was collected as part of a promotion.] Good for activities and drawing with the pen for your child to be happy on the go
Value
5
Written by a customer while visiting Samsung US