Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,178 Reviews)
Open Ratings Snapshot
Rating breakdown 27,178 reviews
5 Stars
23,301
4 Stars
3,011
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product. 
(
1,134 out of 1,321
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The S25U has given me a new perspective on phones.
on October 10, 2025
Posted by: MagicCommander
[This review was collected as part of a promotion.] I've always been under the assumption a smartphone is just as it sounds, a communication device which has extra "smart" capabilities. The Samsung S25 Ultra has given that term a new meaning. The new Galaxy AI has given a new suite of life enhancing features to the Samsung flagship device such as extended routines, Gemini Live, and the ability to summarize messages and documents into a more digestible format. I've found myself using these features in my everyday life more than I ever thought I would. They really become second nature. The new UI is also something I really appreciate as it gives a fresh modern feel that was much needed. The UI is user friendly and much more intuitive than previous iterations. The ability to use natural language to search for settings and let the Galaxy AI find the option that best fits my request saves so much time otherwise spent scrolling through menus. The upgraded camera has also allowed me to use this device to kickstart a passion in content creation. The need for high end expensive camera equipment is no longer an issue when you have a smartphone with a camera as capable as the S25 Ultra's. Furthermore, after the filming is done the phone even lets you use its proprietary editing suite and Galaxy AI functionality to mix and master the sound, edit the footage, color correct, and upload all from the same device. The need to carry a camera, bag of gear, SD card, and a laptop is a thing of the past. Samsung has cracked the code.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This has been my favorite phone this year!
on October 10, 2025
Posted by: Miguel
[This review was collected as part of a promotion.] I love how powerful this device is and how amazing the camera is! I am constantly editing pictures and videos and Galaxy AI helps with the audio and erasing any objects! The battery life amazes me and I am never without a charge!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does all that I need
on October 10, 2025
Posted by: Darksol
[This review was collected as part of a promotion.] The phone does everything I need it too do. Keeps track of appointments, emails and contacts all as one would expect a modern phone to do. Battery life has been great. I can get two days out of it if I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung!
on October 10, 2025
Posted by: BOYMOM
[This review was collected as part of a promotion.] Hands down the best phone I’ve ever used. The display is unbelievably crisp, the camera quality is unmatched (even in low light), and the performance is lightning‑fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on October 10, 2025
Posted by: Carter
[This review was collected as part of a promotion.] Best phone i ever had you won't regret getting it. It's like have a whole computer at your lap
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for taking excellent photos
on October 10, 2025
Posted by: wcfb75
[This review was collected as part of a promotion.] I've used this phone on multiple occasions to take photos I'd usually use a standalone camera for and the quality it takes has been comparable or better than my regular camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on October 10, 2025
Posted by: AMV1127
[This review was collected as part of a promotion.] I’m loving my Galaxy S25 Ultra! 🤩 The camera is insane, every shot looks professional, and the zoom still blows my mind. The AI features have honestly been such a cool surprise , from editing photos to summarizing notes, it actually makes everyday stuff easier. The screen is gorgeous, it runs super smooth, and the battery easily lasts all day. Definitely the best phone I’ve owned yet! 🙌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always been good to me
on October 10, 2025
Posted by: Drea3275
[This review was collected as part of a promotion.] I have used Samsung since Samsung Galaxy 4 and I have never needed another phone. Always reliable and I always love the new features. So many that I have not used but the ones that I use does the job and and more!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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