Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
a great phone with awesome specs
on July 28, 2025
Posted by: xamyelzep
[This review was collected as part of a promotion.] works for everything from regular phone needs up to a tablet's ability. making me only need a computer for work occasionally. the AI i haven't really messed with yet but im excited to check it out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome videos and photos
on July 28, 2025
Posted by: Daoguey
[This review was collected as part of a promotion.] The responsivness of this phone has blown my mind. Specifically with screen, battery, and performance. Videos and fotos have been amazing and full of colors and retouches with galaxyai for people removal and make the pictures better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever made
on July 28, 2025
Posted by: Mixerdriver65
[This review was collected as part of a promotion.] I love my new S25 Ultra. Its smoking fast processor makes everything run smoothly. I use GPS and stream music 14 15 hours a day with plenty of battery left at the end of the day. The AI feature is fast Avery helpful. I was reluctant to upgrade from my S22 Ultra but sure glad I did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Same as the s24 ultra just more expensive
on July 28, 2025
Posted by: Moogoth
[This review was collected as part of a promotion.] Same as the s24 ultra but more expensive not really an upgrade at all
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Hi there Moogoth, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you, and wanting to feel that you have made a good investment in a device. The upgraded processor, intelligent battery, and additional features of Galaxy AI make this device faster than before, able to go with you all day, and help you streamline so many daily tasks. We have provided a link to the complete manual to help you with these enhanced features. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Turbo charged performance, right out of the gate
on July 28, 2025
Posted by: SantaFeFilmmaker
[This review was collected as part of a promotion.] I've had to say goodbye to my desktop and laptop computers because the S25 Ultra is extremely versatile and packed with features that I need for a myriad of tasks. The camera, Galaxy AI, and battery life are all top-notch. A superior product unrivaled by all the others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on July 28, 2025
Posted by: Esmom10
[This review was collected as part of a promotion.] I use my phone for everything. Work, home, movies, everything. I love the "Galaxy AI" it isn't obtrusive like some others can be. It helps when I need it. I used to have a S9. This phone is such an upgrade from that...I recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Second S24 Ultra review
on July 28, 2025
Posted by: Chelle706
[This review was collected as part of a promotion.] Loving the new UI design and feel. Started working more with Galaxy AI features to setup personal preferences without having to know a lot about how to get to the submenues great feature for beginners. Once users start to learn how to use AI they will appreciate it more. Love the new design with not only beautiful but rugged exterior and an internal S pen holder for easy storage and convenience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on July 28, 2025
Posted by: GalaxyUser2
[This review was collected as part of a promotion.] Using my Galaxy S25 Ultra with Galaxy AI has been great! I can tell the speed difference between the Galaxy phone I had previously to this one now, and the difference is so impressive on how fast my phone works and does what I need it to do on a regular basis. I use my phone to make my life more productive throughout the day, including creating Bixby routines and modes. The AI interface helps so much with setting the Bixby features up, allowing me to just go throughout my day without the worry of having to think while doing a task or moving on to the next routine, my phone automatically does it seamlessly.
Value
5
Written by a customer while visiting Samsung US