Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Not so good
on July 28, 2025
Posted by: Edmom03
[This review was collected as part of a promotion.] I had a lot more expectation on in but it's 50% then I thought also I dont like the accessories design
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hey Edmom03, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is to you, and wanting to feel that you have made a good investment in your new device. Without knowing the specifics of your experience, we have provided links to the complete manual for your device, and to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 28, 2025
Posted by: Spike1871
[This review was collected as part of a promotion.] I love the fast response time of the Ai. It is truly cutting edge. I use my phone for streaming, game, taking photos, and all uploads. There isn't a job to big for my Galaxy device. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on July 28, 2025
Posted by: Littleolive
[This review was collected as part of a promotion.] I really have not had major issues with this phone. It works great, holds battery well, the sound quality is awesome and overall th4 interface is updated and more user friendly. I recommend this phone to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has alot great features better than
on July 28, 2025
Posted by: Acastro00
[This review was collected as part of a promotion.] The new samsung s25 ultra is better than s24 ultra alot awesome features like stunning camera pictures look sharp crisp HD view.Apps are excellent with this phone good video picture.Like widgets works great,Bluetooth feature works great doesn't lose signal on your devices.
With snapdragon 8 works great with AI I use to search on different topics fast and easy.The battery better last long time that dont have worry charge it right away.
With snapdragon 8 works great with AI I use to search on different topics fast and easy.The battery better last long time that dont have worry charge it right away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features and the built in stylus
on July 28, 2025
Posted by: BIGYAGER1
[This review was collected as part of a promotion.] The Samsung ai is also great plus the functionality of the Samsung ultra 25
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE my new Galaxy S25 Ultra!
on July 28, 2025
Posted by: AZRkda
[This review was collected as part of a promotion.] Love my new galaxy! It's much faster, easier to use, and the camera is awesome. I just wish I knew how to use the camera better, lol. That will take some time. I also love how easy the Galaxy AI is to use. Never knew how much I needed it!! I will never switch to another brand! Samsung ALWAYS!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very pleased with the way it functions.
on July 28, 2025
Posted by: Sfl530
[This review was collected as part of a promotion.] Galaxy ai has been so helpful and has got me the help i needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super good phone, very reliable
on July 28, 2025
Posted by: Yirmeyah
[This review was collected as part of a promotion.] Amazing. The fluidity and speed of the UI is very nice. I never have to worry about my phone crashing, getting stuck etc. Like on many other models in the past. Great to play some of my favorite games like Wild Rift.
The camera is amazing of course. And I love the way they integrated Samsung AI to help you with editing your pictures enabling you to do many fun things I never imagined before.
Great phone, no regrets.
Value
5
Written by a customer while visiting Samsung US