Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Wow nice this AI photo
on July 28, 2025
Posted by: Buttutte
[This review was collected as part of a promotion.] Wow nice this AI photo 📸 samsung galaxy s25 ultra
Well ...
Well ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance
on July 28, 2025
Posted by: LoyalToGalaxy
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra for my business daily. It takes the constant online clicks to websites and texting with no hesitation....I need split second responses for business. It's a work horse and I am happy with it. I also use AI for answers that I need to get for business and personal. The AI gives me answers that are easy to understand and implement. The internet works great and my phone calls dont drop or fail. I use the stylus to sign things and the ease of
use works great. I also stream YouTube a lot and it streams great without issues.
use works great. I also stream YouTube a lot and it streams great without issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
So disappointed
on July 28, 2025
Posted by: Liz123456789
[This review was collected as part of a promotion.] I got this phone because the girl in the store showed me I could take a picture using the button on the stylus. Mine doesn't work. What a let down.
Value
1
Response from Samsung USBy R&R Team, August 5, 2025
Hello there Liz123456789, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it is when your device is not operating as expected. We have shared a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device for your distance control. We have also shared a link to the Samsung Support Team to offer additional assistance with any questions you may have as you continue usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Product has great camera features and video featur
on July 28, 2025
Posted by: Darkwing956
[This review was collected as part of a promotion.] Galaxy AI works great as well. Love this phone the picture quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 28, 2025
Posted by: Breeze
[This review was collected as part of a promotion.] I absolutely love this phone and it's new Galaxy AI features there easy to use and helpful 😀 this phone is super quick with no lag and quick to do everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The overall phone is amazing, especially the new Galaxy Ai! It works perfectly for editing photos and removing unwanted objects. Also when it comes to searching the internet and you're not sure what something is or called. Take a snap and search that object.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a sleek upgraded feel
on July 28, 2025
Posted by: BusyBusy
[This review was collected as part of a promotion.] I love the galaxy Meta AI, it helps with all the planning and calender events i do. It's like having an assistant right by your side. The stylus included does wonders when I'm taking calls I can take notes for later at the same time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ai intelligence in this phone is phenomenal
on July 28, 2025
Posted by: Christhegreat
[This review was collected as part of a promotion.] Galaxy Ai has made my life alot easier. Can't live with out. Phone works well takes great photos and videos. Battery lasts all day and easy to use while having many customization features
Value
5
Written by a customer while visiting Samsung US