Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,195 Reviews)
Open Ratings Snapshot
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Breathes new life into what the future can hold.
on July 28, 2025
Posted by: Chacco
[This review was collected as part of a promotion.] The Samsung Galaxy s25 has the best quality camera to have ever been presented in a phone. It captures the world around the user perfectly and creates the feeling of being present in ever picture. The quality is so good one can easily forget they aren't in a photo. The video audio makes the user feel as if they were talking to the person as if that person were standing next to them. The screen is sturdy and holds up extremely well as the phone itself has an abundance of storage allowing even the larger files to be stored without complications.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great cell phone and very good price!
on July 28, 2025
Posted by: WB in Alabama
Verified Purchase:Yes
Great cell phone with all great options! All my applications work great and more than enough memory. Very good price and great pictures too!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on July 28, 2025
Posted by: DaddyDre
[This review was collected as part of a promotion.] It's fast, battery's life is really good and charges fast when you an extra boost.
I use my phone for everything!!! Streaming, gaming, movies, fantasy, and work PDF, Word, PowerPoint, and email!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra is a dream come true!
on July 28, 2025
Posted by: Dianaswifey616
[This review was collected as part of a promotion.] I love my S25 Ultra!
I use my S25 Ultra for EVERYTHING! Texting my friends & Family, keeping up with everyone I love on Social Media, taking awesome pictures of daily life & wonderful family trips, listening to music, and playing my absolutely favorite games! While it seems lije I use my phone just for fun I also use it for keeping a through calendar of our day to day life and keeping up with every email or call that I get as a Foster Momma! I also really love that I can stream my favorite shows & movies! I'm also learning to use Galaxy AI!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is my right hand.
on July 28, 2025
Posted by: 4pukyan3z
[This review was collected as part of a promotion.] With the new AI, I have become much easier to handle and edit images. When I want to delete something from a photo, it is very easy to do it and with a desired ending and without distortion. It is very useful, fast and of quality for translation. It is so useful that it becomes necessary. The Samsung S Ultra line is the best, versatile and very useful. Anything anyone can dream of, having a Smart Phone, can be found on Samsung Mobile Devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Continued satisfaction
on July 28, 2025
Posted by: skillepoang
[This review was collected as part of a promotion.] I'm just as satisfied with my S25 Ultra as I've been with the last dozen or so Samsung Galaxy Phones I've used. I appreciate the upgraded features while still being easy to guide myself through and even do some customizing. I enjoy using the Galaxy AI for recipes and simple questions. I've never had a major issue with any Samsung Galaxy I've owned and my current S25 Ultra is no exception.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Galaxy of its Own
on July 28, 2025
Posted by: Syntastic89
[This review was collected as part of a promotion.] Upgrading to the Samsung Galaxy S25 Ultra felt like stepping into the future. From the moment I unboxed it, I knew this wasn’t just another new phone—it was something special. The first thing that grabbed me was the stunning 6.9″ display. Every color pops, and whether I'm outdoors or chillin' on the couch, it’s just ridiculously clear and bright. The curved edges and lighter feel are a big win, especially since I’ve found past Ultra models a bit too chunky for my liking.
Everyday tasks are a breeze. I switch between work emails, games, and social media faster than ever—this phone just doesn’t slow down, even with a ton of apps open. I don’t think I’ve ever used a device that stays this cool under pressure, which makes gaming sessions way more fun.
But what blew me away most was the camera. I love snapping photos of my dog and the city at night, and everything from portraits to night shots look sharp and super detailed, even when I zoom in. Friends actually ask me to take pics at get-togethers now! The zoom and AI features feel like having a pro photographer in my pocket, and editing pics is simple but powerful.
The Galaxy AI features are more useful than I expected. I use the phone all day for work and planning, and it gives me helpful summaries and suggestions at just the right moments. The S Pen—wow, totally underrated. I’ve started sketching and jotting down notes again just because it’s so seamless.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always better
on July 28, 2025
Posted by: billbo
[This review was collected as part of a promotion.] Every year they make this phone better and better. I won't be switching anytime soon
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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