Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Camera, battery, gaming, and app speed are amazing
on July 29, 2025
Posted by: Blaxcash
[This review was collected as part of a promotion.] This is the best phone I have purchased in my life. Being able to finally edit and the S pen being very helpful with my editing and more, screen record on the highest quality no lag, play the simplest games smoothly, the accessibility with my apps, camera quality crisp, design of the phone perfect, all the usfull short cuts to apps, best battery life i ever seen and charging speed, and lots of storage, best screen I ever seen along with my streaming apps being on the highest quality no issue, with galaxy AI Being very helpfull, and my instacart job being very fast makes me more money then i ever got then with my old slow phone. Fells to good to be true.
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 29, 2025
Posted by: 152326
[This review was collected as part of a promotion.] Love this new A I and everything about this phone will never ever get anything but a Samsung s phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on July 29, 2025
Posted by: Tutzgirl
[This review was collected as part of a promotion.] I use my device for email, internet, searches, paying bills, shopping, streaming services at times. I generally don't play games. I use it as my main phone too. It charges well. The only thing is to see your notifications you have to scroll down a few times at top of screen. If you scroll more on left side, you'll see the notifications and if you scroll more onnl the right side, you'll see the shortcuts on the screen.
So far, it's been a good experience.
So far, it's been a good experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung girl
on July 29, 2025
Posted by: JulesD
[This review was collected as part of a promotion.] This is my third or fourth Samsung phone. I had the opportunity to switch to another brand but once you've experienced the quality and performance of a Samsung, there's no comparison. It's fast, enough space for everything I need and the best camera in the industry! I love Samsung and I know you will too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful device
on July 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I used to be a mobile phone now on the samsung ten and I love samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 29, 2025
Posted by: LovePictures
[This review was collected as part of a promotion.] Graphics are great, great quality pictures and videos. Crisp sound, great focus on camera, and good storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra pros and cons
on July 29, 2025
Posted by: 1awsmoldchc
[This review was collected as part of a promotion.] Over all the S25 ultra is a solid phone. It's fast. No lag time loading apps. Games play seamlessly. Some of the features could be better. I wish the s pen could be used in more apps. The AI feature in search is amazing. It makes getting the information you need fast and relevant. AI picture editing is also nothing short of amazing. Removing whole buildings from background with 1 click. The camera is also excellent. It's like having a DSLR in your phone. Adjustable iso, shutter speed, saturation and much more. You can capture about anything with this camera.
I love the 6.9" display. It's bright and very sharp.
The only real con is the gestures. Samsung should develope something similar to Motorola's shake to turn flashlight on/of or flip to silence and improve the capture screenshot gesture.
So it's really a great phone. I would definitely recommend.
I love the 6.9" display. It's bright and very sharp.
The only real con is the gestures. Samsung should develope something similar to Motorola's shake to turn flashlight on/of or flip to silence and improve the capture screenshot gesture.
So it's really a great phone. I would definitely recommend.
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Hi there 1awsmoldchc, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the usage and features of your new device. We have provided a link to the full device manual to help you with the additional features and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to offer one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on July 29, 2025
Posted by: Teresashe327
[This review was collected as part of a promotion.] I use my Galaxy S25Ultra for so many things
Video recording. Great quality pictures
Video recording. Great quality pictures
Ask Google alot if questions
Also started using the AI feature asking many questions
This phone is an all around phone
Highly recommend
Also started using the AI feature asking many questions
This phone is an all around phone
Highly recommend
Value
5
Written by a customer while visiting Samsung US