Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Upgrade from S20 Ultra
on July 30, 2025
Posted by: MerpDerp
[This review was collected as part of a promotion.] Oh man... So far it's out performing in everyway. I mean we knew it would but the smooth intuitiveness really is quite impressive. Camera is incredible. Games run smoothe with heavy graphics. Happy Camper soo far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone delivers everything Samsung promised.
on July 29, 2025
Posted by: Kyler8484
[This review was collected as part of a promotion.] I'm still finding new features on this phone and I've had it 2 months! I previously had a pixel 9, and before that the Galaxy s23 ultra, and this one surpasses them all easily. The battery life is amazing, and the Galaxy AI makes everything tailored just to you. Couldn't ask for anything more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is perfect.
on July 29, 2025
Posted by: Ggghgg
[This review was collected as part of a promotion.] Since I had my Samsung Galaxy Al, my routine has changed completely. I use it to stream my favorite shows, and thanks to the AMOLED screen, the image quality is impressive. I also use it for games, because its fluid processor avoids any lag, and for watching movies and sports with friends, because the surround sound makes everything more immersive.
At work and in the studios, Samsung Notes and integration with my laptop allow me to organize tasks and take notes quickly. Even the multitasking feature helps me keep several apps open at once without losing performance.
The Galaxy Al is not just a phone, it is a tool for every moment of my day, from relaxing to being more productive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New body design
on July 29, 2025
Posted by: DReyes007
[This review was collected as part of a promotion.] Love the new body design. Less bulky and lighter than my old s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best smartphone experience i have ever had
on July 29, 2025
Posted by: akra19
[This review was collected as part of a promotion.] the experience with my galaxy s 25 ultra started the unboxing and the attention to details. when i handled the phone i felt the coldness of the titanium frame and the frosted back glass . after turning the phone on i tried directly the camera,for me it was a huge leap of quality compared to my old midrange phone, then i tried a famous trick of taking a selfie with my hand covering half of my face,then i tried to removed it with th galaxy ai ,the moment when i saw the result it was mind blowing it was like a si-fi thing to me ,just wow
then i used the phone for my daily life,watching media,scrolling and checking my phone all the day because the screen is irresistible the colors, the sharpness ,the quality, the brightness under sunlight or inside the house it is on next level ,and for video games the phone didn't disappoint me at all and was more than i expected to a point that made me realize that i am good in mobile gaming,and for the battery it lasted all the day after charging my phone in the morning and using it heavily during the day. and the cherry on top is the s pen i never enjoyed note taking but with s pen i take notes,draw,paint or even fidget with it .overall this device gave me no chance to complain,it's a true masterpiece.
thank you samsung
then i used the phone for my daily life,watching media,scrolling and checking my phone all the day because the screen is irresistible the colors, the sharpness ,the quality, the brightness under sunlight or inside the house it is on next level ,and for video games the phone didn't disappoint me at all and was more than i expected to a point that made me realize that i am good in mobile gaming,and for the battery it lasted all the day after charging my phone in the morning and using it heavily during the day. and the cherry on top is the s pen i never enjoyed note taking but with s pen i take notes,draw,paint or even fidget with it .overall this device gave me no chance to complain,it's a true masterpiece.
thank you samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They removed the most important thing
on July 29, 2025
Posted by: Sabomin
[This review was collected as part of a promotion.] What made this model, which I have been following since the Note 10 came out, very important and attractive was the usefulness of the PEN for multiple uses. In this model, they only included it as an accessory just to write on the screen and in that way I think it no longer has the same utility and value that it was given before
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Hi there Sabomin, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important the accessories of your device are to you, and wanting specific functionality with them. We have provided a link to an article to help you integrate the redesigned features in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera ability and quality and great picture
on July 29, 2025
Posted by: Hosher
[This review was collected as part of a promotion.] I have had Google pixels for the longest time. I seen the new s25 ultras and thought i would give it a try. I'm thoroughly impressed. Between the camera capabilities and quality, to the sound and functionality of the whole device. It blows the pixel 9xl out of the water by far. And the Galaxy AI abilities are truly inhuman! Easy to use and handy for everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 29, 2025
Posted by: JanaBerries1116
[This review was collected as part of a promotion.] Galaxy AI helps me write professional messages and gives my info on things I'm interested in.
I use my phone for everything, and it's my own personal mini handheld computer. It's powerful battery handles everything from online shopping to watching movies, playing games, and everything in between.
I use my phone for everything, and it's my own personal mini handheld computer. It's powerful battery handles everything from online shopping to watching movies, playing games, and everything in between.
Value
5
Written by a customer while visiting Samsung US