Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone has great features and sleek design.
on July 30, 2025
Posted by: Cats4more
[This review was collected as part of a promotion.] Galaxi AI is great. Fun phone, great features, sleek design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new Galaxy S25 Ultra.
on July 30, 2025
Posted by: Andrade98
[This review was collected as part of a promotion.] I see very different things in this phone than the previous one. It's the phone we were all waiting for: a faster processor, super-fast charging, the AI is a very useful system, and I'm satisfied with its audio and screen quality. The new, modernized titanium side is mega-cool. I love Samsung Galaxy, it's like a dream come true!
Value
5
Written by a customer while visiting Samsung US
Posted by: Pamela
from Windsor VA
Expertise:Intermediate
Verified Purchase:Yes
So glad I upgraded to the Samsung Galaxy S25 Ultra, the phone is super fast, camera takes crystal clear photos and all around easy to navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Sweet Home Oregon
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Sharp pictures and faster response time.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kayann
from Florida
Expertise:Expert
Verified Purchase:Yes
I love my phone samsung is the best photos are the best surely recommend
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lovely Phone all arround
on July 30, 2025
Posted by: FrankieTpa
[This review was collected as part of a promotion.] I use my S25 Ultra for my business, I love the food pictures my Phone produces and also love how great the Galaxy AI gets rid of any unwanted detail on my pictures. I also love how great and amazing the screen is! I love how great it works even with the crazy summer heat and sun!
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
It's great, but so was my S23 Ultra, I only upgraded because the screen broke and the cost wasn't worth to repair it. It's a slight upgrade nothing that will blow your socks off but it is better than the S23 Ultra. I would have kept the S23 for another 2 years if It didn't break.
I'm removing 1 start because they removed the bluetooth capability of the SPen, not happy about it, I rarely used it but then again I'm paying for a flagship phone so that I could have access to things when I need them even if rarely.
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Mike, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device, and we would love to assist you with the changes to features you have used in the past. We have provided a link to an article to assist you with the redesigned features of the S Pen and integrating them in to your usage. We have also shared a link to the complete manual for your device, and the Samsung Support Team to offer assistance with hand gestures and voice commands, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy how easy it is to use
on July 30, 2025
Posted by: STee24
[This review was collected as part of a promotion.] Ai makes my searches quick, I use my device for just about everything
Value
5
Written by a customer while visiting Samsung US