Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This is by far the best phone I've ever had.
on August 4, 2025
Posted by: Sean42083
[This review was collected as part of a promotion.] The galaxy AI is fantastically amazing i just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra Review
on August 4, 2025
Posted by: Ebolaviris
[This review was collected as part of a promotion.] Great phone zero complaints. Works as well as expected.
Galaxy AI fun tool to play around with and create various things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best that android has to offer! :]
on August 4, 2025
Posted by: Itz0076
[This review was collected as part of a promotion.] Oh how the grass is always greener on the other side. I owned pixel phones for the longest time. Swearing by Google. Startinf with the 6, ending at the 9 Pro XL. I loved the cameras. Never even watched Samsung or its devices. Until the 9 pro XL. The battery life never really lasted. I sought a phone that would last. A phone that felt like a blast to use. I started browsing... looking for the next big thing. The "Wow!" Factor. Enter the S25 Ultra. I've always heard grest things about samsung phones. So I figured, "Why not?" And pulled the trigger. And bought the S25 Ultra.
From the get go. Everything just felt smooth. The phone moves as fast as my mind does. Need the camera opened? Its there. Need my wallet ready to go? Swipe up. It just... makes sense. Its like a symphony of good software and fantastic hardware. Galaxy AI is smart enough to make powerful edits that my pixel could only dream of doing, while also staying out of the way if I dont need it. The daily briefings? Always relevant. Energy score, sleep total, how loud my music has been, beautiful things like that. The Now Bar? Total customization through Modes? You name it? Samsung's got it. And there's NO better place to experience it than on the S25 Ultra.
From the get go. Everything just felt smooth. The phone moves as fast as my mind does. Need the camera opened? Its there. Need my wallet ready to go? Swipe up. It just... makes sense. Its like a symphony of good software and fantastic hardware. Galaxy AI is smart enough to make powerful edits that my pixel could only dream of doing, while also staying out of the way if I dont need it. The daily briefings? Always relevant. Energy score, sleep total, how loud my music has been, beautiful things like that. The Now Bar? Total customization through Modes? You name it? Samsung's got it. And there's NO better place to experience it than on the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is good.
on August 4, 2025
Posted by: Lite40
[This review was collected as part of a promotion.] I've been using Samsung devices since the s9 and i have to say they do not let you down the s25 is the ultimate phone it's like walking around with a pocket size computer it's great for everything pictures, gaming, movies, signing documents ect.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hey Lite40, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with the usage and features of your new phone. We have provided links to resources to help you discover additional features you may want to use every day, and answer any questions that may come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A Daily Companion That Exceeds Expectations
on August 4, 2025
Posted by: Vanquishevil
[This review was collected as part of a promotion.] Beyond work and entertainment, the S25 Ultra's camera has become my go-to for capturing life's moments. Whether it's a quick photo of a beautiful sunset or a video of my friends, the camera system consistently produces high-quality, sharp images and stable videos. The various camera modes, like Pro mode and Night mode, allow me to get creative and take some truly stunning shots. I also use my phone for tracking my daily workouts, managing my calendar, and keeping in touch with family and friends. The S25 Ultra's performance and battery life mean I can do all of this and more without any compromise.
The Galaxy S25 Ultra isn't just a phone; it's a powerful tool that has improved my daily routines in countless ways. It has streamlined my workflow for school, enhanced my leisure time, and given me the power to capture and share my life with ease. It's an investment that has paid off tenfold, and I couldn't be happier with my decision.
The Galaxy S25 Ultra isn't just a phone; it's a powerful tool that has improved my daily routines in countless ways. It has streamlined my workflow for school, enhanced my leisure time, and given me the power to capture and share my life with ease. It's an investment that has paid off tenfold, and I couldn't be happier with my decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Only negative is the removal of remote on the pen
on August 4, 2025
Posted by: TiredofBeingLied2
[This review was collected as part of a promotion.] Great features with integrated Galaxy AI and it has a robust camera. The only thing I'm disappointed in is that the pen or stylus is no longer functional as remote for taking pictures that was unexpected and disappointing. I absolutely loved that on the prior versions and really wish they would have not discontinued that it's one of the reasons why I go with this version is for that purpose if I would have known they're eliminated it I probably would have stuck with the 24.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life
on August 4, 2025
Posted by: FlyingProf
[This review was collected as part of a promotion.] I use my phone for an browsing, email, streaming, purchasing, note taking, photos, texting, talking and more for several hours per day. I never run out of battery which is much better than my old S22 Ultra. I just phone the phone a little heavy. I also z appreciate the Galaxy AI which summarizes items i have looked up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy S Phone Ever!
on August 4, 2025
Posted by: Bi1boBaggin5
[This review was collected as part of a promotion.] Absolutely! Here's a positive review for the Galaxy S25 Ultra:
The Galaxy S25 Ultra is a powerhouse of a smartphone that truly sets a new standard. Its stunning display offers vibrant colors and deep contrasts, making every video and photo a visual delight. The camera setup is incredibly versatile, I love taking photos of the night sky; capturing professional-quality photos even in challenging lighting conditions is where the cameras excel.
Galaxy Ai is ahead of its time, I ask it questions on a regular basis and it comes up with excellent responses... most of the time.
The battery life is fantastic, as I'm a power user, I use it for games, social media and work, I have no issues going through for a day and a half of I have too.
Galaxy Ai is ahead of its time, I ask it questions on a regular basis and it comes up with excellent responses... most of the time.
The battery life is fantastic, as I'm a power user, I use it for games, social media and work, I have no issues going through for a day and a half of I have too.
Value
5
Written by a customer while visiting Samsung US