Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The only device you'll need.
on August 4, 2025
Posted by: AndroidFan
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been a fantastic purchase. I call it a "device" and not just phone, because it does SO much more, extremely well. I find myself not using my laptop much at all anymore. Starting with Samsung's One UI 7. They have taken Android 15 and made it better in my opinion. Samsung AI takes Galaxy devices to new heights in being the perfect assistant. Samsung AI is intuitive, creative and accurate with tasks I need help with. Screen resolution ( up to 8k) and Dolby Atmos sound are the gold standard in sight and sound. This device takes stellar photos and has great editing tools as well. The Galaxy S25 Ultra is expensive, but having cutting edge internal specs, 7 years of UI and security updates and support make it worth it to me, since I need it to last for several years. I am a moderate to heavy user of my phone, and the battery life has lasted all day for me, so no issues there. If you're a fan of Android, the S25 Ultra is the best of the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on August 4, 2025
Posted by: Skeezzy
[This review was collected as part of a promotion.] Upgraded from my S22 and it was a great improvement. Faster loading speeds when opening apps and switching apps. Love galaxy AI as well when asking normal questions, work questions like converting measurements. Overall a great experience so far, had it for a months and no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay, could have been better
on August 4, 2025
Posted by: SneezeNinja
[This review was collected as part of a promotion.] Like the AI portion, but there's not a lot. I won't pay for it. As far as the phone goes, nothing spectacular that justifies the cost. There are other phones out there that put these specs obsolete. Phone is on the heavier side, wireless charging is usually much slower.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hi there SneezeNinja, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important it is to feel that you have made a good investment in a device. We have provided a link to the complete manual for your device to help you discover the full capabilities of your device, and maximize your usage. We have also provided a link to an article to help you maximize the charging speed of your device. We have lastly provided a link to the Samsung Support Team to help answer any questions you may have about your Samsung products. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on August 4, 2025
Posted by: UnitedSteelworker1023
[This review was collected as part of a promotion.] AI is a good addition to the series, always had the S series and the 25 ultra did not disappoint
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on August 4, 2025
Posted by: Thebestsamsung
[This review was collected as part of a promotion.] I like that i could customize it anyway I like and it has alot feature especially the
ai removal photo thing
ai removal photo thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like, more interested in a dependable zfold
on August 4, 2025
Posted by: Channelcatjohn
[This review was collected as part of a promotion.] I like the S25 ultra, I had a zfold 5 but was hoping on a better build zfold. Not sure the 7 is for me.
The S25 ultra has nice features, nothing at all wrong with this model. I like the fold for size.
The S25 ultra has nice features, nothing at all wrong with this model. I like the fold for size.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on August 4, 2025
Posted by: Dadoftwinsandquads
[This review was collected as part of a promotion.] It's been a while since I've uploaded. My phone last one was a S20 Ultra, and yeah, they get away with the food that sneakers card slot after that and uh I needed a 1 TB worth of memory, and my 20 altered handled Rap for me, this phone here has the 1 TB in it. And I don't know You can say enough it. It really works as fast it's pretty awesome and I love the AI I use it all the time. I'm asking questions driving down the road. We'll have a conversation. I'll learn stuff about there's different things in there. And it's really helped out a lot, and I really love this phone Picture quality is Gary. Uh, battery life lasts me all day and I charge it every night. I use a constantly. I mean, by the time I'm in bed, it's down 10%. Yeah, it goes on the charger, and yeah, like I said, I use it all day long. So from there 3 o'clock in the morning, till 10 o'clock at night. This thing's constantly doing something
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product smooth operation, sound system also g
on August 4, 2025
Posted by: KOIRALA
[This review was collected as part of a promotion.] Good product ,smooth operation , music systems also good
Value
5
Written by a customer while visiting Samsung US