Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent phone
on August 4, 2025
Posted by: 69Alaskan
[This review was collected as part of a promotion.] After getting to know the AI it is fun, excellent performances just love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Galaxy
on August 4, 2025
Posted by: Shamrock324
[This review was collected as part of a promotion.] My galaxy S9+ is a great phone it's great for music and gaming.
The galaxy S25 Ultra is my future phone I hoping to have really soon which is also a fabulous phone to owen.
The Galaxy S25 Ultra is one of the best phone out there is a one on my favorite phone list.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love it cuz is a perfect phone ,and very unique, I like the responses and is faster ,I use the phone for learn more English, the translator is amazing...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone but upgrade is difficult
on August 4, 2025
Posted by: Scott1960
[This review was collected as part of a promotion.] Upgraded from Samsung Note8 to Samsung S25 Ultra. Ordered the new phone from the web site. After several hours of attempting to switch from old phone to new phone, I drove to a nearby retailer store for help. Had to go back the next day as well. And I had to delete apps and photos off the old phone just to use the Samsung Switch program!
Upgrading phones is difficult, laborious, and I always lose something. This time, none of my voice mails carried over, and game settings for a game I played for 7+ years reset to Level 1. Game company says "Oh well - that happens." Also, none of my email settings transferred, so I had to recreate new, including new passwords. Sounds and notifications are all reset, and of course the notifications I used previously are no longer available.
New phone is nice and fast, and I use the Galaxy AI feature in my text messages. I hope this phone lasts a very long time - or that upgrading becomes seamless in the future. I enjoy my new phone - but hate the upgrade process.
Value
4
Written by a customer while visiting Samsung US
Posted by: Kima
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Awesome device as its the best all rounder. I just hope Samsung keep adding more features to the Ultra models and please dont remove others.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product except
on August 4, 2025
Posted by: Waltdizza1
[This review was collected as part of a promotion.] I have noticed that whenever I go to any of my apps on my home (for shortcuts) I am taken somewhere completely different than what I pressed. An example would be pressing my messages app and being directed to my Google homepage. Not sure why this happens.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Wolfwood1352
[This review was collected as part of a promotion.] The galaxy ai is awesome phone has great battery life and excellent picture quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The New S25 Ultra
on August 4, 2025
Posted by: Cantrell
[This review was collected as part of a promotion.] This phone is amazing and can do any and everything that you want and need it to do. And its waterproof. The Ai features are just absolutely the best.
Value
5
Written by a customer while visiting Samsung US