Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love my phone
on August 5, 2025
Posted by: Keembx
[This review was collected as part of a promotion.] I love my s25 .I really love the a.i. she help me with about everything day to day. I'll never go back to anything else. I ues my s pen . Just miss the Bluetooth part other then that I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product *almost* replaces my laptop computer
on August 5, 2025
Posted by: Scobercat
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 as my daily driver.
The phone was designed perfectly for a great fit in your hand(s), and lightweight. I use my phone as basically a personal assistant, as I use it fory alarm clock and calander.
The Galaxy AI features are great, I am able to use it to identify products and purchase if needed.
The phone was designed perfectly for a great fit in your hand(s), and lightweight. I use my phone as basically a personal assistant, as I use it fory alarm clock and calander.
The Galaxy AI features are great, I am able to use it to identify products and purchase if needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent
on August 5, 2025
Posted by: nelsito1996
[This review was collected as part of a promotion.] Artificial intelligence works great, this phone meets all my daily demands, the battery lasts all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera zoom
on August 5, 2025
Posted by: Krazyhorsie
[This review was collected as part of a promotion.] I absolutely love the camera. Especially the zoom!! By my place of work. We have bald eagles and I was able to great picture of one sitting the chimney of the building next door!! I was absolutely stunned how beautiful the picture came out!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is outrageously good.
on August 5, 2025
Posted by: AaronW
[This review was collected as part of a promotion.] I have the Galaxy s25 ultra and is it freaking fantastic phone. The cameras on it are outrageously clear and take great pictures. The zoom in ability you can actually take good pictures of the moon. I use it all the time. It runs flawlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera, great phone
on August 5, 2025
Posted by: ShopQq
[This review was collected as part of a promotion.] Love my galaxy phone. It's so much better than and phones and they're always asking me which phone do I have. I feel like Samsung is always one to two years ahead
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The camera is not as good as i though it would be
on August 5, 2025
Posted by: Rottweiler1
[This review was collected as part of a promotion.] This new Samsung disappointed me, as it hasn't lived up to my expectations. It was advertised to have speed and a superior builtin camera but it has disappointed me a bit. The camera quality is average at best, failing to deliver sharp, high-definition photos. Moreover, the persistent freezing issue brings further annoyance. It's frustrating to expect a seamless user experience and get interrupted frequently. The device falls short in delivering its promises.
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Hi Rottweiler1, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not aligning to your expectations in functionality. We have provided links to resources to help you with the camera of your device, adjusting the refresh rate, and maximizing the speed of your device. We have also shared links to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
This product is above and beyond all capabilities
on August 5, 2025
Posted by: NurseWithPassion
[This review was collected as part of a promotion.] I love galaxy AI! It does everything and has wonderful research capabilities. It does everything I need it to do. I use my phone for work, travel, leisure, streaming and gaming.
Value
5
Written by a customer while visiting Samsung US