Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,992 Reviews)
Open Ratings Snapshot
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The best phone !!
on August 4, 2025
Posted by: KpopGirlBre
[This review was collected as part of a promotion.] This phone has the best features available. Galaxy AI has helped me so much with picture and video editing when using photo assist and audio eraser. I absolutely love the photo ambient wallpaper. It adds another layer of depth to the phone.
I mainly use my device for gaming, YouTube, and work. The video quality is smooth and clear with no buffering issues. The device doesn't get really hot while playing games which is great.
There are a lot of features that help me in my personal life daily. Samsung Brief has helped me start my mornings and plan out my days. Everything is organized and easier to manage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have ever had!
on August 4, 2025
Posted by: NubbyNubkins
[This review was collected as part of a promotion.] I have owned a Samsung Galaxy model since it first came out. This phone is a game changer. It has more in it than my several computers combined and far more capable due to the AI included. I am running tasks with AI I have never been able to do before such as researching topics and even running simulations on my ideas. I even went as far as comparison my medical symptoms to various diagnoses and the best way to treat them. My doctor was blown away by how much easier the whole process had become and said it was extremely accurate within moments that would usually take years.
One of my favorite features is using multiple images to create new images in 3d as well as the image tools. Removing the background with the built in features is done in moments when it use to take me a full day on Photoshop which also cost me an arm and a leg to get.
I am beyond grateful for this phone and am ecstatic with it. The next phones will be quite hard to make better than this though Samsung always finds away.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love this product. meets all of my needs
on August 4, 2025
Posted by: minigun2448
[This review was collected as part of a promotion.] So far it is excellent for multitasking at work and has a much longer battery life than the Note 20 I was using before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another quality flagship product.
on August 4, 2025
Posted by: SMLChap
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra and Galaxy AI are just wjalhat I needed. The ability to have an assistant in the palm of my hand is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best do everything phone I've ever found
on August 4, 2025
Posted by: 1Happycamperthisyear
[This review was collected as part of a promotion.] Hi absolutely love this phone. Everything from texting, adding contacts, pictures and effects that come with the pictures and videos. It's slim and I have found it to be easier to use than a tablet
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone and capabilities
on August 4, 2025
Posted by: Ant2real4u
[This review was collected as part of a promotion.] I’m excited to share my experience with my Samsung device! I use it primarily for streaming my favorite shows and gaming with friends, and I have to say, the display quality is just fantastic! The "Galaxy Al" feature has been a game-changer for me, making multitasking a breeze while I juggle work and school assignments.
Whether I’m editing videos or just catching up on the latest series, my Samsung device handles everything smoothly. I love how the features cater perfectly to my daily routines, making it an essential part of my life! Can't wait to see what others have to say about their Samsung experiences too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product but not perfect
on August 4, 2025
Posted by: Billyboy
[This review was collected as part of a promotion.] This galaxy performs well but I am not too impressed with the camera and the battery life for the prize tag but overall great product
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great phone full of features!
on August 4, 2025
Posted by: Rob3141
[This review was collected as part of a promotion.] I really like the new cameras on this phone. For us audiophiles. The day handles high resolution music files too. The screen is bright and crisp.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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