Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product is great screen size is awsome camera
on August 6, 2025
Posted by: Granite25
[This review was collected as part of a promotion.] Phone is amazing storage the camera the screen size is awsome love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This particular device is really cool. I
on August 6, 2025
Posted by: Writeabook
[This review was collected as part of a promotion.] I don't really use AI. I do plan on getting into it at a latter date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Awful Phone
on August 6, 2025
Posted by: Juniper07
Expertise:Beginner
I got the Samsung Galaxy S24 FE on February 14th. 6 weeks later i got a replacement to that phone. One week after that I got this new phone, a Samsung Galaxy S25 Ultra. The issue I've been having has been going on on all 3 phones, AND ITS STILL NOT RESOLVED!!! Samsung phones suck.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, August 7, 2025
Hey Juniper07, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not operating as intended. Without knowing the details of your experience, we have provided a link to the Samsung Support Team. They can work with you directly to resolve your frustrations and help you have the best possible experience with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Whole Enchilada
on August 6, 2025
Posted by: gimmecheese
[This review was collected as part of a promotion.] This phone is a beast! The Samsung Galaxy S25 Ultra is everything I've ever wanted in a smartphone and more. The screen is absolutely stunning, making everything from videos to games look incredible. The camera system is on another level—the zoom capabilities are mind-blowing, and my photos have never looked better. Performance is silky smooth, battery life gets me through the busiest days with ease, and the S Pen is a game-changer for productivity. This phone is the complete package and worth every penny. Simply the best camera phone on the market. The Galaxy S25 Ultra's camera system has completely blown me away. The detail and clarity in every shot are just phenomenal, and the zoom feature is truly magic. Beyond the camera, the S Pen has become an essential part of my daily routine, and the massive, vibrant display makes every interaction a joy. Samsung has truly set a new standard with this one. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Back to Samsung
on August 6, 2025
Posted by: S25Owner
[This review was collected as part of a promotion.] Great and reliable phone that brought me back to Samsung as a customer. The galaxy AI features are very useful and have integrated into my usage well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way faster and runs so smooth!
on August 6, 2025
Posted by: Sprinx
[This review was collected as part of a promotion.] I held onto my last phone for 5 years before I got an upgrade and I'm glad I waited! I love the stylus. I love how fast the software is. Plus the picture quality is phenomenal 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a gadget to have.
on August 6, 2025
Posted by: Poppe16
[This review was collected as part of a promotion.] This phone is literally a handy computer powered by galaxy AI, I have never seen anything like it.
It's perfect when I am on the go, and I can speak to bix to translate languages and assist with browsing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 6, 2025
Posted by: HarlemNote
[This review was collected as part of a promotion.] I had tested this phone out with someone else that owned it. In always impressed my Samsung S series.
Value
5
Written by a customer while visiting Samsung US