Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,983 Reviews)
Rating breakdown 26,983 reviews
5 Stars
23,177
4 Stars
2,987
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone I've ever had
on August 5, 2025
Posted by: Juice62
[This review was collected as part of a promotion.] I love the S25 Ultra, it's processing is really fast which make all the mobile games and streaming really smooth. That along with the AI has really made me enjoy this phone a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
s21 vs s25 no changes minus camera
on August 5, 2025
Posted by: photofanatic2
[This review was collected as part of a promotion.] I had s21 i don't see much of a difference. one thing that wss key to me was the camera, that's what I loved about thr s21 100x zoom. I noticed s25 doesn't have that capability and pictures aren't as clear. phone is easy to use since things didn't really change but am disappointed about the camera feature.
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Hi there Photofanatic2, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We would love to help you maximize your experience and have the best possible photo and video taking experience with your device. We have provided links to resources to hepl you with the clarity of your photos and the different camera features and settings on your phone. We have also provided links to the complete manual to help you discover the new features like Galaxy AI, and integrate them in to your usage, and to the Samsung Support Team if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Upgrade!
on August 5, 2025
Posted by: LHall9220
[This review was collected as part of a promotion.] I love the new Galaxy S25 Ultra which is my upgrade from the Galaxy 22 Ultra. The phone is faster and the camera takes even better quality photos if that is even possible. The Galaxy AI helps keep me productive with suggestive text, in depth information during search and enhances my overall performance. I have using Samsung phones since the Note and they keep getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 5, 2025
Posted by: Nunnya
[This review was collected as part of a promotion.] I love this phone. I had the note when it came out and was bummed when I had to get another one but galaxy came through with a better version. The charge holds all day for me and I'm on my phone a lot! Design is great I can go on and on. Samsung is one of the better phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable with smooth transitions.
on August 5, 2025
Posted by: falagar2112
[This review was collected as part of a promotion.] The S25 ultra has world class cameras. The video quality and stability is among the best i have ever seen. The Galaxy AI is much more responsive and accurate. This makes the S25 Ultra easy to use with helpful suggestions in messaging. The battery life is exceptional considering all the stuff you can do simultaneously. I use it to do my banking, pay bills and watch videos, etc. It would not be possible to list everything I can do on this phone. It's a state of the art phone with all the features you would expect as well as some new ones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone works seamlessly
on August 5, 2025
Posted by: Veamack
[This review was collected as part of a promotion.] I enjoy this phone a lot and all of its features. The storage space is great although I would still like to be able to add a storage card to it. Music plays great on it and I would still like a headphone jack. The ability to take immediate notes with the S pen is great and it syncs up well with my Samsung watches. I find it to operate at a very fast rate. The galaxy AI helps with a lot of writings. I would definitely recommend it and I would buy it again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the Best Manufacturer!!
on August 5, 2025
Posted by: ShopaholicShay
[This review was collected as part of a promotion.] I’ve been using this product consistently since the release and I’m genuinely impressed with the quality. The design is practical, the materials feel durable, and it performs exactly as advertised. I noticed a difference shortly after using it, which exceeded my expectations. It fits well into my routine and has become a staple. Highly recommend if you're looking for something reliable and effective.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always Loved Samsung
on August 5, 2025
Posted by: Rathien77
[This review was collected as part of a promotion.] I started my Samsung and Galaxy life way back with the Samsung Moment and the fantastic push out keyboard. Samsung has always been on the cutting edge and upgrading over the years to my current S25 Ultra has been great. The S25 has opened new phone doors for me with the unique customization, the ease of use and the unmatched camera. I have a lot of wildlife around my house and I am able to catch the most remarkable photos of them from the comfort and safety of my home. Using some of the AI features is uncharted ground for this senior, but being able to send a cute AI generated rendering to my brother-in-law and sister-in-law for their anniversary was a first! The battery life is amazing, I forget I have to charge it, it's just always going. Over my 30 plus years of cell phones, the S25 is the most amazing. I couldn't have made a better choice. I am looking forward to all the upcoming iterations of the Samsung Galaxy S phones. Thank you!
Value
5
Written by a customer while visiting Samsung US