Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Always making it more easy to get things i need re
on August 11, 2025
Posted by: Born2win21
[This review was collected as part of a promotion.] I haven't bought anything yet cuz I haven't won any gift card still
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has exceeded my expectations !
on August 11, 2025
Posted by: StetchD17
[This review was collected as part of a promotion.] I did see several reviews and I did do a sufficient amount of research before putting my order in and still, the product has exceeded my expectations. I would consider this one of the best flagship devices available and I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra always will be the best
on August 11, 2025
Posted by: Martin1124
[This review was collected as part of a promotion.] The best mobile phone that could ever exist, without a doubt Galaxy is and always will be the best and most reliable option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S25 Ultra with AI is fantastic.
on August 11, 2025
Posted by: Roro1804
[This review was collected as part of a promotion.] It's the best decision to have purchased my Galaxy S25 Ultra, and the best part is that with AI, it makes so many things easier for me, from being at work and having a question, to wanting to contact a family member, and many other things without having to stop doing my daily work. The shots of my photos and videos are spectacular, as if I were enjoying them live every time I see them again. It was definitely my best decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Getting use to it
on August 11, 2025
Posted by: Vampire5152
[This review was collected as part of a promotion.] Don't like the fact that I have to download everything all over. Don't know if that's the phone or the transfer.
Value
3
Response from Samsung USBy R&R Team, August 12, 2025
Hi there Vampire5152, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can take time to adjust to the changed and enhanced settings and features. We have provided a link to the full device manual to assist you further in aligning the settings to your preferences, and discovering the new features of Galaxy AI. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A fantastic all around device for my mobile needs
on August 11, 2025
Posted by: GothamGorilla
[This review was collected as part of a promotion.] I really wated the S25 Ultra because of itts premium design and vibrant QHD+ Dynamic AMOLED 2X display. Powered by the new Snapdragon 8 Elite for Galaxy and 12GB of RAM, it delivers flawlessly fast performance. The advanced camera system, led by a 200MP main sensor, captures breathtaking photos and videos, while the integrated Galaxy AI features redefine mobile interaction. With its S Pen functionality and powerful battery, the S25 Ultra is the benchmark for flagship smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features helpful with jobsite task
on August 11, 2025
Posted by: LLCONTRACTORS
[This review was collected as part of a promotion.] Ai is helpful in many ways I use my phone for work as well as personal i will continue to recommend this product to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A new phone, a new life
on August 11, 2025
Posted by: Galaxy7
[This review was collected as part of a promotion.] Galaxy Ai has been so helpful to my daily routines because I can check the weather quickly without the necessity of unlocking my phone, it's so helpful to translate text, I haven't try the translation during calls, but now that I know that will be a helpful tool as well, but I think one of my favorites Galaxy Ai functions is with the edits of my photos and edits, I'm planning to do some edits with the photos and videos of my girlfriend and I just to make her smile, have funny details, some other more cute and romantic and also wanna try to upload some media to the internet for content of the two of us, so this tool will help me a lot.
This new cellphone has help me a lot because I had another that didn't work to well because of the memory, but with this new one I don't have to worry about that and the duration of the battery is to good too, I only charge it like once a day.
Is a fast cellphone, is easy to use and I really like the design of it, also I like how big is, it feels more natural to me.
And for the last part I really like listening to music and the sound and reach this cellphone has when I play music, I just love it.
This new cellphone has help me a lot because I had another that didn't work to well because of the memory, but with this new one I don't have to worry about that and the duration of the battery is to good too, I only charge it like once a day.
Is a fast cellphone, is easy to use and I really like the design of it, also I like how big is, it feels more natural to me.
And for the last part I really like listening to music and the sound and reach this cellphone has when I play music, I just love it.
Value
5
Written by a customer while visiting Samsung US