Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product has some of the features
on August 14, 2025
Posted by: ThePhoneGuy
[This review was collected as part of a promotion.] Samsung galaxies AI has been a great way to communicate on everyday tasks this phone does everything and plus some love this phone one of the best I have ever gotten
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!
on August 14, 2025
Posted by: SplikakJack
[This review was collected as part of a promotion.] Just picked up the S25 Ultra
Upgraded from the Z fold 6
Absolutely love it!
The screen is awesome and the snappyness of the phone as well. Also feels great to hold and cameras are awesome as well!
Excited for the change
Upgraded from the Z fold 6
Absolutely love it!
The screen is awesome and the snappyness of the phone as well. Also feels great to hold and cameras are awesome as well!
Excited for the change
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hey there SplikakJack, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so thrilled to hear that you are enjoying the upgrade to this device from your previous Samsung Galaxy device. We have provided a link to the full device manual to assist you in further exploration of your device including the features of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung phones
on August 14, 2025
Posted by: Hull11422
[This review was collected as part of a promotion.] Galaxy Ai is just amazing on the Samsung Galaxy s25. It is like magic which is extremely awesome experience.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hi there Hull11422, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so happy with your device and finding it to work like magic. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you forbeing a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the 25 Ultra
on August 14, 2025
Posted by: BuddingPhotographer
[This review was collected as part of a promotion.] I love the new AI feature when taking photos you can remove or edit objects and clean up the image making them look spectacular.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great All Around Phone
on August 14, 2025
Posted by: HankFromHawaii
[This review was collected as part of a promotion.] I've been a lifelong fan of the whole Samsung Galaxy Series!
Let's get right into it with the camera! Samsung Galaxy S25 Ultra
The massive 200MP main sensor sucks in light, making night shots vibrant and detailed. The groundbreaking 10x optical zoom brings distant subjects (your kid's winning goal, a stunning sunset) startlingly close with crystal clarity, while AI-powered Nightography and Action Freeze ensure perfection in any light or motion. Spontaneity is no match for this pocket pro.
The massive 200MP main sensor sucks in light, making night shots vibrant and detailed. The groundbreaking 10x optical zoom brings distant subjects (your kid's winning goal, a stunning sunset) startlingly close with crystal clarity, while AI-powered Nightography and Action Freeze ensure perfection in any light or motion. Spontaneity is no match for this pocket pro.
Performance? Uncompromised.The latest Snapdragon 8 Gen 4 chip and 16GB Ram vaporize any task. Want to play Genshin Impact or Call of Duty Mobile at max settings with ray tracing? Done. It handles the most demanding games effortlessly, thanks to its blistering speed, efficient vapor chamber cooling, and the jaw-dropping 6.8-inch QHD+ 120Hz display. This is a true gaming powerhouse.
It consistently outshines rivals with more Ram, a far more versatile camera system (superior zoom!), a brighter, higher-res display, and faster charging.
The integrated S Pen isn't a gimmick; it's pure productivity and creativity magic. Instantly jot notes on the lock screen, and all sorts of other stuff.
The S25 Ultra isn't just the best Android phone; it's arguably the most complete smartphone ever. It captures life breathtakingly, dominates any game or task, offers tangible spec advantages, unlocks creativity with the S Pen, and uses powerful AI to simplify your life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on August 14, 2025
Posted by: Guin1983
[This review was collected as part of a promotion.] Samsung Galaxy Ultra best phone out there. Pairs perfect with my Samsung Tablet that I use for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good quality
on August 14, 2025
Posted by: Woodywood
[This review was collected as part of a promotion.] Had many options for your day to day life. Simple to use yet many upgraded features
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Hi Woodywood, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the usage of your device, and that you are finding it easy to use but also having so many enhanced features. We have provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best f in phone available
on August 14, 2025
Posted by: Patbro
[This review was collected as part of a promotion.] This is the best phone I've ever used hands down every feature is amazing couldn't ask for anything better i can't wait till the s26 ultra is available.
Value
5
Written by a customer while visiting Samsung US