Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love this phone because it is very intuitive and
on August 16, 2025
Posted by: bc337LA
[This review was collected as part of a promotion.] Galaxy AI really helps me out in a hands free situation and there are so many helpful feature which keeps me busy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone that I have had in a long time
on August 16, 2025
Posted by: fjdul10
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the only phone that you need, it has everything needed and the best AI features, the AI photo editing is the best in the market as today, it makes it so real that is difficult to find a mistake or noticing that an edit was made, is so easy to select an image in internet and do a search about the selection, the pen included is a great tool to take notes or make quick drawings for work or hobbies, I highly recommend this phone to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No Smart Case
on August 16, 2025
Posted by: JK51
from Texas
Expertise:Intermediate
Amazing phone. One thing that was always a huge plus for me was the smart case. I've had smart cases on most of my past Galaxy phones. If I had known Samsung was not going to offer the smart case with the S25 Ultra I would have gone a different direction. Very disappointed.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
Hey JK51, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the features and usage of your device. We appreciate you sharing the accessories you would prefer to see with your device. Please, don't hesitate to reach out to us again in the future any time you have questions, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 16, 2025
Posted by: Diltadeg
[This review was collected as part of a promotion.] I love this phone and all it's features! I've had mine for a while now and still discovering new tricks. I also love the "Galaxy AI" features. I use it all the time when searching for anything. The s pen is my favorite physical tool as well! Is there anything that this phone can't do???
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive Mobile Device
on August 16, 2025
Posted by: TechDevLover
[This review was collected as part of a promotion.] Galaxy AI is the best thing since sliced bread. I can literally get help writing in various styles like so... "Galaxy AI is an exceptional innovation, providing unparalleled assistance in writing diverse styles."
The speed and the responsiveness along with the friendly user interface makes this device the best fit for beginners as well as tech gurus or developers.
I also love the features that connect the device to other Samsung products or compatible with "smart things"
Just having this device for a week has been a game changer in my business as well as my improvement in communication.
Go Samsung! You did it again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen size!
on August 16, 2025
Posted by: Heighdee
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra! Love screen size. It makes everything a breeze. I love playing games or streaming shows.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phones I have had since the Galaxy S21
on August 16, 2025
Posted by: RickRos1810
[This review was collected as part of a promotion.] For years, he had the Galaxy S21 Ultra and could not find a similar phone. S22 Ultra, S23 Ultra, S24 Ultra found them similar if they had their improvements but the technology was the same and according to the updates the S21 Ultra was useful and hard to defeat. I decided to switch to the S25 because when I tried it in store, I noticed that the structure was stronger, the screen was flat and it was efficient for vision. When purchasing the S25 Ultra, notice the difference, the changes in the photos and the technology of the S25. Since August 16, 2025, I can say that the Samsung Galaxy S25 Ultra will be a phone for history and we will never know the true potential of this phone. One of the functions that surprised me was AI, when I started using this function I realized that it is as subtle as if I were talking to a normal person. I asked him to do everything and for everything he had an answer, he helped me in several of my work as a bricklayer when it came to buying products based on measurement conversations. AI is one of the most useful tools on this phone, a very big step in terms of daily help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with some good features but...
on August 16, 2025
Posted by: TechnicallyTechnical
[This review was collected as part of a promotion.] One reason I was interested in the S25 ultra is the famous spen. However the photo control ability has silently been removed from the pen/phone features. That was a shocker as I immediately went to use that, and found it no longer was an option. Oh well, I guess I just have to use my watch and hope they read this and possibly bring the feature back....which would certainly bring back the missing star in my review.
Value
4
Written by a customer while visiting Samsung US