Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing phone
on August 16, 2025
Posted by: Godawgs53
[This review was collected as part of a promotion.] Thrilled the look, feel, and function of the new S25. It delivers the quality I've come to expect from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra - BEST Galaxy yet!
on August 16, 2025
Posted by: Hubcap
[This review was collected as part of a promotion.] I've had every Galaxy since the S3 and I'm so happy with the new S25 Ultra! At 12gb, it's got more RAM than my PC, and it's super fast on the 5G network.
The Stylus is a nice feature, but I rarely use it.
Phone speakers and microphone work great and I'm truly amazed by the battery life! It lasts for days and I have no complaints. The magsafe charging is nice, but I prefer the "Super Fast" mode from a higher wattage USB C plug.
I added a screen protector and case, but the phone seems pretty tough and robust in its construction.
Overall, very pleased with the device and size. Screen resolution is so high definition that I don't even turn the resolution all the way up in order to save some battery consumption. Beautiful pic and I love using the Dex function... My phone doubles as a PC computer when I wirelessly cast to my Samsung TV. Makes life so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone by far!
on August 16, 2025
Posted by: SamsunghasmeSamsinging
[This review was collected as part of a promotion.] Starting with Performance!
Snapdragon 8 processor provides a powerhouse performance, easily handling demanding tasks like mobile games.
One UI 7's fluidity and lack of crashes, stability issues, or slowdowns.
Display!
The 6.9-inch display is considered the best (in my opinion) on a smartphone, offering a vibrant and immersive experience.
The display is sharp, colorful, and has among the thinnest bezels seen on a phone!
Camera!
The camera system's consistency and ability to produce vibrant, detailed photos.
The zoom range is impressive!
The zoom feature works well, especially when recording video.
More Positives!
Battery life is generally excellent, even after a full day of heavy usage.
Big improvements in the speakers, being they are louder and offer a purer sound.
The integration of AI features, such as Gemini and Circle to Search, are definitely an added bonus!
Snapdragon 8 processor provides a powerhouse performance, easily handling demanding tasks like mobile games.
One UI 7's fluidity and lack of crashes, stability issues, or slowdowns.
Display!
The 6.9-inch display is considered the best (in my opinion) on a smartphone, offering a vibrant and immersive experience.
The display is sharp, colorful, and has among the thinnest bezels seen on a phone!
Camera!
The camera system's consistency and ability to produce vibrant, detailed photos.
The zoom range is impressive!
The zoom feature works well, especially when recording video.
More Positives!
Battery life is generally excellent, even after a full day of heavy usage.
Big improvements in the speakers, being they are louder and offer a purer sound.
The integration of AI features, such as Gemini and Circle to Search, are definitely an added bonus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My last phone was note 10+, see ya in ultra 30 6G
on August 16, 2025
Posted by: AQUA SAMA
from NY
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone, lock battery at 95% last for days, space for days, delete all old photos and videos or copy paste to pc and unsubcribe from Google drive and One drive. Android are just the best phone and Samsung just the best out there, strong case and this phone will probably last until 2030.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
No pen Bluetooth
on August 16, 2025
Posted by: GuttaMan
[This review was collected as part of a promotion.] S25 Ultra created a big disappointment to fans for not making the S pen Bluetooth compatible. Shame on Samsung for changing a big key aspect of the Galaxy phone. I was very disappointed in my purchase when I realized the S25 Ultra didn't have this unique feature.
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
Hey GuttaMan, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not aligning to your expectations, and we would love to help you have the best possible experience with your device. We have provided links to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also shared a link to the full device manual to help you with hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance with any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera features!
on August 16, 2025
Posted by: CJ1768
[This review was collected as part of a promotion.] Love using this phone. Just used it at the beach for vacation and it took the best pictures. Galaxy AI helped while I was on while I was there as well to find the best spots to fish and eat! This phone was literally a life saver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life. Great memory.
on August 16, 2025
Posted by: Lostmoon420
[This review was collected as part of a promotion.] This phone is truly amazing and stands out in many ways. It boasts excellent battery life and ample memory, along with impressive graphics. The productivity features are top-notch, and the AI capabilities are remarkable; Galaxy AI has come a long way. The personal assistant Bixby is quite impressive as well. Overall, I couldn't be happier with my purchase it's one of the highest quality phones I have ever owned. It's one of the highest quality phones I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Posted by: Cupps
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone am still learning it and to learn all the new features. This is definitely worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US