Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The S25 Ultra is perfect
on August 18, 2025
Posted by: NinjaVic
[This review was collected as part of a promotion.] The Samsung S25 Ultra meets all my expectations. The phone has AI features that help users complete their tasks quickly. For example, it helped me summarize what a document wanted to say, it also helped me with my sleep routines, and it also translated calls. My S25 Ultra met everything I needed for my daily life, such as a good battery capacity with 5,000 mAh, it also has a large RAM capacity. 12GB is the perfect amount to support multiple tasks at once, and it also has a super-fast processor that helps keep the device from slowing down even when the battery is low. Finally, the phone has a good 200MP camera, which helps capture good images.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is terrible
on August 18, 2025
Posted by: Dayna08
[This review was collected as part of a promotion.] I love the phone the camera quality is amazing the phone is pretty amazing that's the battery life is absolutely terrible in 2 hours it's dropped 30%
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Hi there Dayna08, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the camera quality and features of your device. We have provided links to articles to help you maximize your battery life, if the intelligent battery did not maximize automatically as intended. We have also shared links to the Samsung Support Team and warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone Samsung Does It Again
on August 18, 2025
Posted by: Dreamer1212
[This review was collected as part of a promotion.] This phone is amazing. The display is bright and clear. The camera is phenomenal. All the features and the clarity of the pictures and video is the best I have seen on a cellphone. Samsung really set the bar high with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Future of AI in smartphone is here!!
on August 18, 2025
Posted by: Rameshlovesgalaxy
[This review was collected as part of a promotion.] I’ve been really impressed with my Samsung device — it’s reliable, smooth, and handles everything I throw at it. Whether I’m streaming my favorite shows, watching movies, gaming, or keeping up with sports highlights, the performance is consistently sharp and immersive. For work, it’s been a huge help with multitasking and productivity, and for everyday use it keeps me connected without a hitch.
What makes it even better is the integration of Galaxy AI, which adds smart, practical features that actually make daily tasks easier. From simplifying translations to enhancing searches and content creation, it feels like having an extra layer of intelligence built right into the device.
Overall, my Samsung device has become a central part of my life — whether it’s for fun, entertainment, or work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Phone, My Brain
on August 18, 2025
Posted by: 7201958
[This review was collected as part of a promotion.] I use my phone 7/24 for talking, games, videos, photos, taking notes and reminders. I would be lost without it. My phone is my brain, my alarm clock and my wallet among other things. A total must have in life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is far more the best in b the S famil
on August 18, 2025
Posted by: GHOSTFACE1
[This review was collected as part of a promotion.] And guess what when it comes b to a smartphone and it's inter actions galxely has you covered with AI tech.it can pretty much what you want b it to.im not gonna spill the beans now.but buy one b rent one.just get one.then you'll see what b im saying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Step up from two generations ago!
on August 18, 2025
Posted by: SheenCall
[This review was collected as part of a promotion.] Beautiful and bright display, fantastic for watching YouTube and other video steaming apps. Feels very fast, snappy and super responsive to touch. The fingerprint sensor works very well, I don't have to try to unlock more than once, unlike some previous devices. I never thought would actually use the Galaxy AI but there are some genuinely useful features, like deep diving in the settings to customize more, helps both taking and editing pictures, helpful for rephrasing messages or emails if you need to. Overall, this is definitely a step up if you have an older generation and feels well worth the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra stands out as a flagship that
on August 18, 2025
Posted by: Shiv1234
[This review was collected as part of a promotion.] Galaxy AI & One UI 7: Designed as a true AI companion, the S25 Ultra can understand and act on natural commands across text, speech, images, and video—making interactions more intuitive than ever.
Value
5
Written by a customer while visiting Samsung US