Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,977 Reviews)
Rating breakdown 29,977 reviews
5 Stars
25,668
4 Stars
3,376
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
S25 ultra review
on August 17, 2026
Posted by: TheWaddler
[This review was collected as part of a promotion.] Highly disappointed in the fact that s series phones went to an unbelievably fragile back made of glass. Still lobmve s series phones except for this may have me switch to something else. I loved hiw rugged the s series phones have always been... started with an s5 -active... but my s25 ultra is potentially making me find a different company.
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hi there TheWaddler, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important the durability of your device is to you every day for prolonged usage and enjoyment. The back of the device being made of the material it is, is to faciliate the wireless charging and powershare options that can be used. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops during your usage. We have provided a link to the Samsung Support Team to assist you if you have questions about protective accessories, or additional features during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is all you need
on August 17, 2026
Posted by: Heatheraglow
[This review was collected as part of a promotion.] I'm so glad that I picked up this phone! I choose! I enjoyed the functionality and the way that this phone fits in my hand and all the different ways I can use it. I'm specially impressed with the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on August 17, 2026
Posted by: Mandarenee
[This review was collected as part of a promotion.] I chose to upgrade to the Galaxy S25 Ultra. It has been a reliable phone with an excellent camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on August 17, 2026
Posted by: Wreathlady
[This review was collected as part of a promotion.] I chose this phone for the upgraded features. Its camera and video are amazing especially when taking pictures of my wreaths to post on social media. The phone size is great and easy on my eyes. Its easy to use and all the features are fabulous. I love the galaxy phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This my first 2nd ultra phone
on August 17, 2026
Posted by: Samsungultra4life
[This review was collected as part of a promotion.] Once you go ultra on any phone. You dont to be on anything less.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the s25 Ultra
on August 17, 2026
Posted by: LOVEthisPHONE
[This review was collected as part of a promotion.] I run multiple businesses, and utilize my S25 Ultra to manage all of it. Multiple email accounts, including Gmail and Outlook. I am constantly using the note and split screen feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is Awesome
on August 17, 2026
Posted by: Danny147
[This review was collected as part of a promotion.] I chose this Samsung device because it is fast, reliable, and easy to use. I love the clear display, smooth performance, and how well it fits into my daily routine for school, work, entertainment, and staying connected. Overall, it is a great device and I am very happy with my choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast Phone Great Camera!
on August 17, 2026
Posted by: ToddsS24
[This review was collected as part of a promotion.] Phones takes fantastic pictures and processes very fast!
Value
5
Written by a customer while visiting Samsung US