Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone purchase!
on August 19, 2025
Posted by: BigMoneyJoe
[This review was collected as part of a promotion.] My phone is part of my daily life, it surrounds my everyday activitys at home and work! I love the galaxy AI as it helps with image editing and generative response. Its super fast and reliable, has long battery life and quick charging!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra good or bad?
on August 19, 2025
Posted by: BixbysOnlyFriend
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra as my all-in-one device — it’s literally replaced my laptop for day-to-day work, projects, and even creative stuff. From editing videos, managing documents, and running my side projects, to handling calls, gaming, and browsing, I rely on it for everything. The screen is crystal clear, the performance never lags, and the battery keeps up even when I’m grinding all day.
One feature I’ve especially enjoyed is Galaxy AI — I’ve used it mainly for photo remastering, but it’s a great bonus to have built into the phone. It’s crazy how much detail it can pull out of a shot in seconds.
One feature I’ve especially enjoyed is Galaxy AI — I’ve used it mainly for photo remastering, but it’s a great bonus to have built into the phone. It’s crazy how much detail it can pull out of a shot in seconds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very similar to Samsung Note
on August 19, 2025
Posted by: MES1982
[This review was collected as part of a promotion.] I have been a Samsung Note user for years. This S25Ultra is very similar to the notes. Everything is easy to use and figure out. It is a good place to dabble with AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on August 19, 2025
Posted by: LeadDawg57
[This review was collected as part of a promotion.] I love the new design of the Galaxy S25 Ultra, the flat screen with rounded corners feel great in hand. I use my device for emails and communication with my family and friends. It's also great for managing my accounts and shopping online. I'm using the OneUI 8 beta and it is very smooth and configurable. Galaxy AI suggestions are very helpful also. I like how it meshes perfectly with my other Samsung devices, watch, laptop, etc. Samsung knocked it out of the park with the S25 Ultra! No wonder it's outselling all other ultras combined!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What is love the phone is that it has a pen.
on August 19, 2025
Posted by: Endi28
[This review was collected as part of a promotion.] I love using the galaxy Ai, I use it when I want to try find stuff without guessing the name and it's easy to use.
I use my phone for reading, drawing, watching videos and listening music.
Also love the phone have more storage.
I use my phone for reading, drawing, watching videos and listening music.
Also love the phone have more storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI Superhouse
on August 19, 2025
Posted by: Iobrian
[This review was collected as part of a promotion.] This phone can do anything and everything you need it to. The build in Gemini AI helps a lot with day to day planning and even complex tasks like school and other needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I Thought
on August 19, 2025
Posted by: LawLaw
[This review was collected as part of a promotion.] I always have love the galaxy products, but this S25 is just not their best phone. The sound is not all that, but the cameras are great. Anyway I will continue to use. Because I love galaxy, always have the galaxy watch 7. And it's very nice! Thanks
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hi there LawLaw, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided links to a few resources to help you with the audio quality of your phone. We have also shared a link to the Samsung Support Team to offer assistance if you continue to experience this frustration with your device, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Easy access to apps. Takes great pic
on August 19, 2025
Posted by: Steelz
[This review was collected as part of a promotion.] Great for streaming sports or basically any information you seek.
Value
5
Written by a customer while visiting Samsung US