Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love love
on August 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my galaxy s25 ultra! It runs flawlessly, doesn't lag, and the long battery life means I can play my games , talk, and have my daily use of it and only have to charge it once every couple of days. Love the stylus and the Galaxy AI learns from you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Ultra
on August 19, 2025
Posted by: Sakeithj
[This review was collected as part of a promotion.] Phone has great new features. The camera takes great features and very simplistic to use. I would purchase again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra... the new Note!
on August 19, 2025
Posted by: jpizo45
[This review was collected as part of a promotion.] The new Samsung S25 Ultra is a breath of fresh air! So many options & platforms to work with, your daily life usage wrapped into one bundle. The fact that you have Galaxy AI! It answers all your questions & gives you details on items you want to know more about! It's like having the smartest person you can imagine at the tips of your fingers. I use the phone for everything I do. As a life calendar, spreadsheets, graphs for estimates at work, endless information for school, reminders for deadlines, score trackers for various sports, info for movie times, directions for anywhere in the world, all social media use, personal notes you can create using the S-pen, great pictures with giant mega pixel sizes, different games for your spare time, music selections, TV & movie watching capability, step counter, health & fitness, alarms for personal reminders, an app to use for your whole family connection, email apps for your work, other apps for banking, money organizer, fingerprint security, Samsung Dex to use as laptop capability, broadcast video onto screens & still be able to use your phone freely without interrupting your feed. The list of options has no limits. I come from an extensive line of the Samsung Note phones. The S-pen did wonders for me! Samsung did a great job with this S25 Ultra! It is everything I expected it to be. Very satisfied customer, since the beginning! Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent feature
on August 19, 2025
Posted by: Sas120
[This review was collected as part of a promotion.] This is the best updated model that I like all the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is AMAZING 👏 I ABSOLUTELY LOVE IT!!
on August 19, 2025
Posted by: AlwaysOnMyDevice13
[This review was collected as part of a promotion.] The Galaxy AI is soooooo Helpful and Advanced!!! This is the best phone i've ever owned.I enjoy it considerably !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera it takes great pictures
on August 19, 2025
Posted by: GinnVa
[This review was collected as part of a promotion.] I use my phone for personal, work and streaming. Keep up with family and friends. Check my emails,pay bills, Google, watch YouTube, and listen to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Note 25?
on August 19, 2025
Posted by: DedenRepublic
[This review was collected as part of a promotion.] Its a great phone! idk why any one would past, gotta love AI for looking for pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not your best effort.
on August 19, 2025
Posted by: sculpin
[This review was collected as part of a promotion.] S25 Ultra, nothing ultra about it. Thick and heavy, forced to use poor samsung apps. Galaxy AI is awful, it's everywhere and can't disable or uninstall.
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hi Sculpin, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that new devices can take time to align the updated software to your device to your usage preferences. We have shared a link to the complete manual to assist you in this exploration and alignment. We have also shared a link to the Samsung Support Team to assist you any time you experience frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US