Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Alid
from US
Expertise:Intermediate
Verified Purchase:Yes
It's much better than the S24 Ultra, but I miss a feature from Samsung: the ability to forward multiple messages at once to someone else or on WhatsApp. I use the phone to send many messages at the same time, but I can't, and this slows down my work. I hope you can fix this issue.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 20, 2025
Posted by: LoveMySamsungUltra
[This review was collected as part of a promotion.] I love the s25 ultra. Lots of good features. Great camera. I haven't had a chance to use the galaxy Ai yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and other features
on August 20, 2025
Posted by: Drkwolf69
[This review was collected as part of a promotion.] Love the videos and photos this thing takes. Really enjoy the AI capabilities and the speed of this phone. I record videos from my motorcycle mount. Really enjoy the capabilities and the anti-shock. Takes great videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I always loved android
on August 20, 2025
Posted by: Frogs2frog
[This review was collected as part of a promotion.] Love the galaxy brand. The phone is easy to use. I also use a galaxy watch love how i can use it when my phone is not near me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My new Samsung Galaxy S25 ultra
on August 20, 2025
Posted by: Tleegirl
[This review was collected as part of a promotion.] Purchased the Galaxy S25 Ultra. The camera take magnificent photo, so life like. The battary last much longer than my S21. Some of the new features are so cool. Having a stylus built in is very handy & useful because I take so many photos and edit the majority. The screen is a little bit bigger than my s21 as well. Which is a bonus due to having imperfect vision. Colors are very vivid. I'm still learning all the new features. If there's one thing I dislike its/ when recording video and as I zoom in it seems to switch cameras which causes me to loose the item I'm tr ying to zoom in on.. over all very impressed with the Galaxy S25 Ultra. I've only used Galaxy . Several different models and the S9 still by far has been my favorite. However I've only had the S25 ultra less than 2 weeks so it close to claiming that title (for me anyhow)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I would like Gemini to be more user friendly
on August 20, 2025
Posted by: DPLOVES2HUNT
[This review was collected as part of a promotion.] I love the fact that my device is almost entirely AI in some form if I want it to be. AI Features and editing with photos is amazing. Overall I wish it was more user friendly for those that may not be familiar with AI.
I cast to my ps5 and smart TV and stream a ton.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is da bomb !!!
on August 20, 2025
Posted by: Partscounter
[This review was collected as part of a promotion.] Phone works flawlessly AI is very good and easy to use AND THE CAMERA...WOW
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buy a S24 Ultra or wait for the S26Ultra
on August 20, 2025
Posted by: RobDonTheMove
[This review was collected as part of a promotion.] I'm not crazy about this phone. The right margin of the phone is slow to nonreactive at times. I use the stylus all the time, fingers too big. The weight is okay. The phone speaker volume is sub par. No, it isn't loud as I expected and I use a hearing aid. It is slow in the processing. Not everyone will notice but I do. I traded a S21 Ultra for this. The only AI I like is the one in Google Messages. I've been trading theories concerning Earth Science, Space Science, a bit of Geology, and a wee bit of Anthropology. Answers rendered are spot on and the AI hasn't had an issue with any of my questions and i'm a lay person. Answers were of such a college level person can work with or a high school person, I suspect. Phone connections have been okay. No abnormal number of signal drops. YouTube, Netflix, Tubi, and other programs play splendidly without a lot of unnecessary buffering. Common programs seem to integrate without issues. The camera is okay although the controls are clunky. They take a bit getting used to. Camera range is nice as well as the camera is fairly quick to take photos. I'm not a picture taker per se but I do snap one every now and then. I am pretty satisfied with photo color. This phone works nicely when mirroring to a TV set. I use LG. My Galaxy Tab S8 Ultra 5G talks to this phone with minimum errors and seamlessly works well when tethered by way of WiFi or Bluetooth. There are 3 side buttons which are hard to press. I mean hard. The stylus is too sensitive.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey RobDonTheMove, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding the usage of Galaxy AI to be helpful for answering questions about a range of topics, and that you are enjoying the camera when you do want to take a photo or video. We have provided links to a few articles to help you maximize the speed of your device, and discover the advanced audio settings for your device. We have also provided a link to the Samsung Support Team to offer assistance with the display not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US