Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,217 Reviews)
Open Ratings Snapshot
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Easy to use
on August 20, 2025
Posted by: Nehela
[This review was collected as part of a promotion.] I love the new Galaxy S25 Ultra with the exception of 1 feature. Im not liking that my messages does not go with my theme meaning my theme does not apply to my messages. Its a bit annoying for it to be advertised as such in the Themes store for it to apply to messages and it doesn't. Now the S pen and the camera are my main features that I use and it gets better each time and storage is much better as well. Writing notes and lists are particularly easy to manage. Using split screen makes working and watching TV easier when Im on the go. Display has much more clarity and I love the certain health features like blue light filtering and sleep.mode making night time an easy transition.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Muy excelente dispositivo lo recomiendo al máximo
on August 20, 2025
Posted by: Mykeko1516
[This review was collected as part of a promotion.] Gracias a este dispositivo eh podido aprender muchas cosas nueva
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 20, 2025
Posted by: Dustin
[This review was collected as part of a promotion.] I am enjoying this phone and Galaxy AI. Great for my business. Huge Samsung fan.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always a step ahead
on August 20, 2025
Posted by: Jaimcca
[This review was collected as part of a promotion.] Everytime I open up my phone im always happy with just how well it knows me from months of usage even just dimming the phone screen at a certain time of day so its easier to sleep or turning on my favorite Playlist when I connect to Bluetooth. The Galaxy AI really step up when I needed help responding to an email to my boss. Its definitely one of the best things out there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone it's amazing, I like it
on August 20, 2025
Posted by: GalaxyGarcia
[This review was collected as part of a promotion.] I've been consistently impressed with the advancements in the new smartphone. The device showcases an array of innovative features, particularly with its integrated AI capabilities. Its user interface feels remarkably intuitive, offering a seamless and engaging experience. I also appreciate the enhancements in the camera system, which captures stunning photos and videos. The integration of AI further elevates the user experience, making it a truly intelligent device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must have phone of 2025
on August 20, 2025
Posted by: Samtation
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a masterpiece of mobile technology, a must-have for 2025. Its titanium frame and stunning 6.9-inch Dynamic AMOLED display with Gorilla Glass Armor 2 set a new standard for design and durability. The anti-glare screen is a game-changer, making it readable in any light. The phone's core is the Snapdragon 8 Elite for Galaxy, providing a level of performance that is simply unmatched, from intense gaming to seamless multitasking.
​The camera system is truly professional-grade, led by a 200MP sensor and a versatile quad-camera array with impressive zoom capabilities, letting you capture stunning photos and 8K video with incredible detail. What truly sets it apart is the deep integration of Galaxy AI, which turns the phone into a proactive personal assistant. Features like "Audio Eraser" and AI-enhanced photo editing are incredibly useful, making everyday tasks simpler. The S Pen is a hallmark of the Ultra experience, and with a huge battery, this phone truly offers the best of everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features made for friendly
on August 20, 2025
Posted by: Tonito
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is a great device and have friendly uses that make this device a favorite for all people.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra
on August 20, 2025
Posted by: lilchad
[This review was collected as part of a promotion.] Great phone, fast response, good battery life and the 100x zoom camera is crazy. Haven't used the Galaxy AI yet so can't say much there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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