Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
1
Samsung phone
on August 23, 2025
Posted by: Rumi1919
[This review was collected as part of a promotion.] The phone itself is absolutely phenomenal, the camera is topnotch and I truly enjoy the magnificent photos I can take. The reason why I'm leaving 1 star is due to whatever Samsung decided to do with the updates. It's absolutely ruined the speed, the efficiency, pretty every feature fails due to whatever they did. Truly upset by it
Value
1
Response from Samsung USBy R&R Team, August 26, 2025
Hello Rum1919, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We know how important your phone is to you, and we are happy to hear you were so initally pleased with the usage of your device. We have shared a link directly to the Samsung Support Team to assist you with the ways the recent update to your software has impacted your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The product is everything
on August 23, 2025
Posted by: DJGalaxy
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra represents the pinnacle of smartphone innovation, combining cutting-edge technology with elegant design. Its stunning 6.8-inch Dynamic AMOLED display delivers breathtaking visuals with vibrant colors and sharp detail. The advanced camera system captures professional-quality photos and videos, making every shot a masterpiece. With its powerful processor, multitasking becomes effortless, whether you're gaming, streaming, or working on-the-go. The S Pen integration offers unparalleled productivity, perfect for note-taking and creative tasks. Premium materials and refined aesthetics make it a true flagship device. Long-lasting battery life ensures you stay connected all day. The S25 Ultra isn't just a phone – it's your gateway to endless possibilities, creativity, and seamless digital experiences that enhance every aspect of your daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone surpassed my expectations.
on August 23, 2025
Posted by: HappyCamper
[This review was collected as part of a promotion.] I use this device for everything. Its as good as a laptop. Its very fast and powerful. Every aspect of this phone is absolutely amazing.
Value
5
Written by a customer while visiting Samsung US
Posted by: Abcd
Expertise:Intermediate
Verified Purchase:Yes
User friendly and nice quality and easy to purchase online with samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is awesome, amazing memory great photos lov
on August 23, 2025
Posted by: Chrissa
[This review was collected as part of a promotion.] I love the galaxy AI feature, it's efficient and helps without having to search in Google, the memory and speed is fantastic,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love its camera, and color of it, but a bit lage
on August 23, 2025
Posted by: Adila25
[This review was collected as part of a promotion.] I’ve been using the S25 Ultra for a while, and it’s been fantastic. The camera is incredible—portraits, landscapes, or selfies, it captures everything sharply and with vibrant colors. The large, bright screen makes browsing, maps, and daily use effortless.
Samsung’s One UI is flexible and customizable, which makes the phone feel personal. I used to juggle two phones, but now I can handle almost everything on this one. Battery life is solid too, easily lasting a full day with regular use.
The phone is pricey, but considering the performance, camera quality, and display, it’s worth it. If you’re looking for a high-end phone with a great camera and smooth, reliable performance, the S25 Ultra is a strong choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this phone.
on August 23, 2025
Posted by: Kaysbad
[This review was collected as part of a promotion.] The AI's easy to use the gaming and streaming is awesome. And it's great for everyday chores and life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone ever!!!
on August 22, 2025
Posted by: Matty1987
[This review was collected as part of a promotion.] Love the big screen s pen works great best features love the use of AI gaming is crisp love love love it
Value
5
Written by a customer while visiting Samsung US