Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,215 Reviews)
Open Ratings Snapshot
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Amazing Device!!
on August 24, 2025
Posted by: Ominous
[This review was collected as part of a promotion.] Galaxy AI on the S25 Ultra is an amazing feature i use it everyday when im at work when I need to look up phone numbers and when im editing photos. The battery life on the phone is amazing. It'll last me up to 28hrs on normal use. Speakers are great! I can leave my phone in the back office and hear it when im out on the floor. I have no regrets with this phone. I also plan on upgrading to the fold 7 soon!! Heard alot of great things about it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra Review
on August 24, 2025
Posted by: Dcisko
[This review was collected as part of a promotion.] Overall its a great phone. I dont like that the S pen has been changed. Old S pen was bluetooth this one is nothing more than a glorified stylus. Samsung dont alienate power users please. As a note I had the Z Flip 6 and it was 5 mths old that got the green line issue that I traded in to get this device
Value
4 out of 5
4
Response from Samsung USBy R&R TeamSeptember 4, 2025
Hi there Dcisko, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you with the redesigned features of your S Pen and integrating them in to your usage. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing !!
on August 24, 2025
Posted by: Kaido81
[This review was collected as part of a promotion.] Only thing to be criticized is the removal of the Bluetooth SPen. Other than that best phone out right now
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever made
on August 24, 2025
Posted by: Kinta77
[This review was collected as part of a promotion.] Best phone ever , good pictures , fast , its got everything...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Home Away From Home
on August 24, 2025
Posted by: RowdyWerewolf97
[This review was collected as part of a promotion.] My S25 Ultra is going the extra mile in helping me with my Art Lifestyle.I've never used an S pen when I draw,usually only use my thumbs.Now I can finally paint accurate details on my Digital Art ,The Ai is always a great choice when trying to spice things up for my next Art masterpiece.Can't wait for the future updates to see what Snapdragon is all about.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it and samsung
on August 24, 2025
Posted by: Ladyj27
[This review was collected as part of a promotion.] Galaxy AI is the bomb it is the best yet.c
Together with already the greatness of Samsung. The best out there by far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super awesome phone. Quick, great battery life
on August 24, 2025
Posted by: Mw2ftl
[This review was collected as part of a promotion.] I use circle to search and photo editing through samsung ai all the time. This phone i split screen to YouTube and game all day long. Amazing phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good ebrurhgiyh
on August 24, 2025
Posted by: Jcacerez
[This review was collected as part of a promotion.] Pppppppppppppooooooooooooo lllll mkjyhguyyhh yyyytttt
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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