Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,215 Reviews)
Open Ratings Snapshot
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This product has excellent features
on August 25, 2025
Posted by: JenS25
[This review was collected as part of a promotion.] I am NOT much of a tech person but this phone has so many features I yet still learn to use. I've been watching many videos of how to use them and will continue to unlock my technological knowledge with this phone. I mostly enjoy the AI suggestions/use, the Gemini assistant, SPen is excellent for note taking at my convenience. Samsung have been the best phones that I've ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung care is horrible
on August 25, 2025
Posted by: Flailpuppy
[This review was collected as part of a promotion.] I love the phone but Samsung care is horrible. I've talked to 8 different people. And my calendar keeps reverting back to 1994
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is pretty fast
on August 25, 2025
Posted by: Gio1963
[This review was collected as part of a promotion.] So far, I am very pleased with my new device. The phone has great features, picture quality is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera!
on August 25, 2025
Posted by: Laura
from Pensacola FL
Expertise:Intermediate
Verified Purchase:Yes
Im strictly a Samsung user. Had an S23 before this. It was too small, felt odd in my hand after my S20 plus BTS edition. Love the camera on this one. Please work with BTS on another special edition phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android Device Out There
on August 25, 2025
Posted by: Aroja034
[This review was collected as part of a promotion.] Great device, battery lasts all day with heavy usage and with the screen at max resolution, Galaxy Ai for photos is amazing, I dont game on it but I wouldn't be surprised if performance was top tier as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone of Galaxy so far
on August 25, 2025
Posted by: Hamza625
[This review was collected as part of a promotion.] Its fast and works very good. The speed is phenomenal
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has the bedt camera ever up to now
on August 25, 2025
Posted by: Pinca9
[This review was collected as part of a promotion.] Galaxy s25 ultra is one of the best androids that i see up to now the camera is fantastic like now some companies are using the phone like a camera for their bussines
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on August 25, 2025
Posted by: Bbblllll
[This review was collected as part of a promotion.] Amazing phone , screen is great and anti reflective coating is excellent . Galaxy ai definitely makes things easier and really is like an assistant . Personally I think the camera is good and multitasking is very handy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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