Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: KCan
from Tarpon Springs, FL
Expertise:Intermediate
Verified Purchase:Yes
Great Phone!! Fast, easy set up... Very pleased with this product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bluetooth Stylus
on August 26, 2025
Posted by: Big Keith
from New Orleans, Louisiana
Expertise:Intermediate
I have the Titanium Black and like everything about it. I gave 4 stars for one reason and that is cause you all took away the Bluetooth stylus, it was great for taking family photos and selfies without anyone holding the phone. Samsung there are some of us who enjoy that feature.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hey Big Keith, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with your device, and finding so many uses every day. We have provided a link below to the complete manual. This will highlight the ways you can use hand gestures and voice commands to control your camera for those family photos you mention. We have also shared a link to the Samsung Support Team to answer any questions you may have as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Tech52401
from Iowa
Expertise:Expert
Verified Purchase:Yes
The S25 Ultra is an amazing phone. Does what I want and does an great job doing great it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angela
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Phone is great and available when my service provider was back ordered
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Keith W
from Kansas City, Missouri
Expertise:Expert
Verified Purchase:Yes
Love it! Camera, processor, screen size, and overall feel of the phone is excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on August 26, 2025
Posted by: Tree12
[This review was collected as part of a promotion.] Using Galaxy AI has been a big help on my day to day activities and planning
Value
5
Written by a customer while visiting Samsung US
Posted by: Asif
Verified Purchase:Yes
Its my first Samsung series phone.I am enjoying with this phone.Its really awesome.
Written by a customer while visiting Samsung US
Customer Rating
5
Everything works fine but the camera zoom need to
on August 26, 2025
Posted by: saifaldeen85
[This review was collected as part of a promotion.] works fine but the camera zoom need to improve because have lagging when changed between lenses
Value
5
Written by a customer while visiting Samsung US