Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Top tier of its class. Galaxy AI is the best
on August 27, 2025
Posted by: NeoMink420
[This review was collected as part of a promotion.] Best phone I've ever had, everything about the Galaxy AI is phenomenal the s25 ultra is definitely the only way anyone should go. I've recommended the S25 Ultra to my family and they will be getting a whole round of Galaxy AI S25 Ultra phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Phone
on August 27, 2025
Posted by: Kat254
[This review was collected as part of a promotion.] Toggling between apps is super quick and seamless. Getting access to your phone's features is simplified in your settings. Love the violet color. Best phone I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why This Device Is Going Down In History This Year
on August 26, 2025
Posted by: MegatonStudiosOfficial
[This review was collected as part of a promotion.] It starts with its screen; the less refractive, no-glare screen by itself is one of the most impressive benefits you get right off the bat. Using your phone outside is now a whole new ball game. You might not even realize it right off the bat; you'll just be using it with no issues, and then a friend says to watch a clip on their phone, and all of a sudden you're wondering what happened. The screen is just as impressive. The Snapdragon processor this year is something special. I didn't imagine I'd see a phone without one of the cores less than 2.5. But you get one at 4.7 (which already blows me away), and the other six, I believe, are at 3.6. Good luck trying to find another device hitting those numbers in the next 5 years.
You won't be sorry with this one; you'll be a part of the change.
You won't be sorry with this one; you'll be a part of the change.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat device ever!
on August 26, 2025
Posted by: Radicalwaldo
[This review was collected as part of a promotion.] Here’s a fresh, natural-feeling review of the Samsung Galaxy S25 Ultra, with a smooth nod to how awesome Galaxy AI has become—no robot-speak allowed.
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Samsung Galaxy S25 Ultra — A Review That Reads like a Friend
Let’s be real—this is one of the sleekest, smartest phones Samsung has released in years. You pick it up, and that titanium frame and anti-glare Gorilla Armor 2 make it feel like it belongs in the future, not in your hand today .
Display & Performance
That 6.9″ QHD+ Dynamic AMOLED screen? Bright, sharp, and effortless. Powered by the Snapdragon 8 Elite custom chip, everything from gaming to AI-powered photo tweaking feels smooth and fast .
That 6.9″ QHD+ Dynamic AMOLED screen? Bright, sharp, and effortless. Powered by the Snapdragon 8 Elite custom chip, everything from gaming to AI-powered photo tweaking feels smooth and fast .
Camera Wizardry
Samsung kept the 200 MP main camera, but it's the bridge camera zoom, ultrawide upgrades, and AI-run ProVisual Engine that truly shine. Expect crisp, vibrant shots—even up close—and telephoto zoom that outperforms most rivals .
Samsung kept the 200 MP main camera, but it's the bridge camera zoom, ultrawide upgrades, and AI-run ProVisual Engine that truly shine. Expect crisp, vibrant shots—even up close—and telephoto zoom that outperforms most rivals .
Galaxy AI: More than Just a Buzzword
What sets this phone apart is how galaxy AI acts more like an unspoken assistant than a gimmick. You can sketch something in the Gallery, then have it finished automatically—super useful and kind of magical .
There’s also Audio Eraser, which strips wind or background noise from videos with impressively clean results .
What sets this phone apart is how galaxy AI acts more like an unspoken assistant than a gimmick. You can sketch something in the Gallery, then have it finished automatically—super useful and kind of magical .
There’s also Audio Eraser, which strips wind or background noise from videos with impressively clean results .
The Cross‑App Actions powered by Google Gemini feel like talking to your phone, not tapping through apps. "Find the Oscars date, add to my calendar, and text it to whoever"—it just handles it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pencil is great working
on August 26, 2025
Posted by: S25Ultraforever
[This review was collected as part of a promotion.] The Galaxy S25 Ultra's pen is more sensitive and feels better than its predecessor, but it's a shame that it doesn't have Bluetooth functionality, so I miss out on the long-distance selfie feature that I often use when traveling.
I hope that the next S26 series will include Bluetooth functionality in the pencil.
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there S25Ultraforever, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you have enjoyed the usage of your new device, and finding the S Pen to be easier to use with the display of your device. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I have to say not much different then the 24
on August 26, 2025
Posted by: Spizimocha
[This review was collected as part of a promotion.] Don't see much of a difference with the 24. I actually liked the 24 better than this one. I do like the color they chose to make the new phone.
Value
3
Response from Samsung USBy R&R Team, August 27, 2025
Hi there Spizimocha, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that changing to a new device can take time to adjust to the changes that have been made from previous devices. Without knowing what features you are referencing above, we have provided a link to the complete manual for your device to help you with the full capabilities of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you have any questions about the changes made to your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Need nearby service center for any issues.
on August 26, 2025
Posted by: Mizboy
[This review was collected as part of a promotion.] Circle to search I like in every picture of person and product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product long live battery.
on August 26, 2025
Posted by: Thaian
[This review was collected as part of a promotion.] Yeah, Galaxy AI have for me in school and work Photos
Value
5
Written by a customer while visiting Samsung US