Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
As Expected
on September 3, 2025
Posted by: Camera bug
Reliable and with desired functionality. Trusted and easy handling.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on September 2, 2025
Posted by: FioU25
from Sparks, Nevada
Expertise:Intermediate
Great phone, the snapdragon chip and Samsung hardware is top notch, cameras are great, software is amazing, the screen is the best, overall it's a great phone, my only gripe with the phone is speakers, I wish it had better quality, and was a bit louder, but other than that it's a great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve
from Oklahoma City, OK
Expertise:Intermediate
Verified Purchase:Yes
Great phone for all purposes. Many advanced features too numerous to list.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Jessica Pollyanna
from Hoschton, GA
Expertise:Intermediate
Verified Purchase:Yes
Good phone. Wish it had an SD slot though. I am coming from S20 UItra. Also wish the brightness bar was a straight line and not a curved line (how weird). There are 2 brightness levels: dim af and bright af - don't let the sliding bar adjustment fool you lol. Sound is good, can get loud. pics are good. i barely use the stylus. great phone just biggest thing is: wish there was SD slot. but i get it; the great obsolescence.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen grate for video streaming
on September 1, 2025
Posted by: Elate48
[This review was collected as part of a promotion.] I like watching videos on my phone the quality and images is great I binge watch shows and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best processor till now.
on September 1, 2025
Posted by: SportsUltra
[This review was collected as part of a promotion.] I have been using s25 ultra since 4 months and this cellphone makes me believe that it has the best processor in this world. I had been using this phone for playing games, editing videos, etc. but this device doesn't let me being down. The 'AI' this device provides is one of the best what anyone could ask in this world in current scenarios. Using AI in editing images, videos, helping in educational tools, this device has been lucky charm for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on September 1, 2025
Posted by: Good
Very good device and good quality for the Samsung galaxy s25ultra
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mujahed Khan
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
No more Bluetooth for S-pen. This feature was very handy for me, coming from s23 ultra. I was disappointed to see they removed it for a silly reason. The s-pen seems a dummy gimmick without the Bluetooth functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
Hey there Mujahed Khan, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when a feature you have used on a previous device has been changed. We have provided a link to an article to help you with the redesigned features of your S Pen. We have also shared a link to the complete manual for your device to assist you with hand gestures and voice commands you can also use with your device. We have lastly, shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US