Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love my phone!!
on September 5, 2025
Posted by: SubuUS
[This review was collected as part of a promotion.] Every September Samsung launches a new product and since it's my birthday month I like to treat myself something I would enjoy
I love using my phone. It is so helpful when reviewing documents and using Galaxy AI made my life simpler when I have to search something. It is fast!!!
The pen is so handy when i have to select something small on the screen. My toddler loves to use the pen to practice writing letters and numbers using it more than writing in a book
I recently took a picture but had a not-so-good-looking cup in it. The phone helped me erase that cup so easily
I am excited to use my phone everyday and cannot wait to upgrade to the latest model
The pen is so handy when i have to select something small on the screen. My toddler loves to use the pen to practice writing letters and numbers using it more than writing in a book
I recently took a picture but had a not-so-good-looking cup in it. The phone helped me erase that cup so easily
I am excited to use my phone everyday and cannot wait to upgrade to the latest model
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra is so far the Best phone I owned!
on September 5, 2025
Posted by: Anonymous
from Longmont, Colorado
Expertise:Intermediate
Verified Purchase:Yes
I love all Samsung products, especially the new Galaxy S25 Ultra because of its clarity, speed, and all the new features for taking pictures as well as their quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: TPV25
from California
Expertise:Expert
Verified Purchase:Yes
Love this phone. Excellent camera capture. I am loving the feature in the camera where you can"erase" items in the picture that are unwanted. The phone features those similar the note series are useful especially in business. I would recommend this phone to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exelente
on September 5, 2025
Posted by: Susi
I love my fhone everything is very good pintura and video.
Response from Samsung USBy R&R Team, September 5, 2025
Hey there Susi, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much you love your phone, and are finding it so enjoyable for capturing your life moments in photos and videos. Please, reach out to us again any time in the future if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 5, 2025
Posted by: Djdizzzyyy83
[This review was collected as part of a promotion.] I love the Galaxy AI feature on this phone it's the best phone by farThe sleek design of the device immediately captures attention. The vibrant display offers an immersive visual experience, perfect for enjoying media. The camera system is undoubtedly a standout feature, producing stunning photos and videos. The powerful processor ensures smooth multitasking and effortless performance. The long-lasting battery life is a significant advantage, allowing for extended use. The user-friendly interface makes navigation a breeze, suitable for all skill levels. The incorporation of cutting-edge technology showcases innovation. Overall, this device represents a culmination of advancements, delivering a truly exceptional user experience.
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey Djdizzzyyy83, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the usage of your device and finding it so advanced and amazingly immersive in experience. Please, reach out to us again any time you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product!
on September 4, 2025
Posted by: ShnazzyMama
[This review was collected as part of a promotion.] I am big into taking good quality photos and Samsung always hits the nail on the head. You can tweak the settings to get the quality you need. With Galaxy AI, you can edit your pictures to crop and fill what needs to be removed and replaced.
When it comes to work, the ability to have multiple apps open and be able to edit docs among other things with our business is something you just cant do with competitors!
Will always be a Samsung girl!
When it comes to work, the ability to have multiple apps open and be able to edit docs among other things with our business is something you just cant do with competitors!
Will always be a Samsung girl!
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey ShnazzyMama, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are loving capturing all of your amazing moments with the camera, and finding the usage of Galaxy AI so helpful in editing your photos to your preferences. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Very good phone Samsung Galaxy S25, Ultra gracias gracias
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey Perez adan, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so happy with the usage of your new phone. We have provided a link to the complete manual for your device to help you discover the full capabilities, and to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Verified Purchase:Yes
I didn't like that the pencil had taken away the function of taking photos. It's just that I didn't know about that function until someone told me. Many people are uninformed and don't know all the functions of the phone. these my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Response from Samsung USBy R&R Team, September 5, 2025
Hello Miriela, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important being able to control your device from afar is to capture amazing photos. We have provided a link to the complete manual for your device that highlights the ways you can use hand gestures and voice commands with the camera of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US