Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Ammar
from West Bloomfield, MI, USA
Expertise:Expert
Verified Purchase:Yes
A great phone with many features. I had an S20 before it and I liked the swipe down menu better than the S25. I think the old menu provided a better quick access to everyday features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MY REVIEW OF THE SAMSUNG GALAXY S25 ULTRA
on September 6, 2025
Posted by: MonkeyDLuffy
[This review was collected as part of a promotion.] I'm absolutely thrilled with the Galaxy S25 Ultra. The camera is phenomenal, capturing incredibly detailed and vibrant photos. The design feels great in my hand, and the battery life is solid, easily getting me through a full day of use.
But what truly sets this phone apart is Galaxy AI. Honestly, it's above and beyond anything I expected. The features are intuitive and genuinely useful—from the amazing search capabilities that make finding information effortless, to the way it enhances everyday tasks. Galaxy AI isn't just a gimmick; it's a powerful and practical tool that makes the phone feel more intelligent and responsive than ever before. It has completely changed how I interact with my device for the better.
But what truly sets this phone apart is Galaxy AI. Honestly, it's above and beyond anything I expected. The features are intuitive and genuinely useful—from the amazing search capabilities that make finding information effortless, to the way it enhances everyday tasks. Galaxy AI isn't just a gimmick; it's a powerful and practical tool that makes the phone feel more intelligent and responsive than ever before. It has completely changed how I interact with my device for the better.
Value
5
Written by a customer while visiting Samsung US
Posted by: KevinB
from Louisville KY
Expertise:Expert
Verified Purchase:Yes
I'm just hook on samsung products all the note phones an Galaxy phones.The best phone on the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 5, 2025
Posted by: Venkatakirankumar
[This review was collected as part of a promotion.] This phone is great! The battery life, efficiency when charging, and hand feel. I like that it has a nice large display, while also being compact enough to use with one hand. It charges super quickly, and the battery lasts for a while. I can turn on battery saver and play Pokémon Go continually for 8+ hours before I hit the red. If you're wanting a good, reliable, inexpensive phone I absolutely recommend this. The mint green color is gorgeous too! Has good audio and microphone clarity, and the speakers are pretty decent. Very easy to set up if you're coming from a previous Samsung, and still pretty simple even in you're not! Love it!
Value
5
Written by a customer while visiting Samsung US
Posted by: Shozo
Verified Purchase:Yes
Astonishing phone! Does anything and everything anywhere anytime!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No more samsung
on September 5, 2025
Posted by: Buzz
Worst samsung I ever bought. Super buggy and gets hot all the time.
Response from Samsung USBy R&R Team, September 8, 2025
Hey there Buzz, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you every day. We have provided links to articles to help you with the temperature and functionality of your device. We have also provided a link to the Samsung Support Team and your warranty information to assist you if these experiences continue. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Aelishkumar Modi
from Westland mi.48186
Expertise:Expert
Verified Purchase:Yes
I really good phone and working wery well with good quality
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tonia
from Jamaica
Expertise:Intermediate
Verified Purchase:Yes
Much lighter than the 22 ultra. I eoukd have enjoyed more colour options but alas I had to settle for the titanium blue. I've had no issues with the phone I was however expecting that I would have been released with UI 8. But I'll just have to wait for that. I love the AI features. The S-pen is an u wanyed appendage. Sometimes I don’t even remember that it's a feature of the phone.
I would recommend this to a friend!
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US