Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great Phone
on September 15, 2025
Posted by: Zerod1512
[This review was collected as part of a promotion.] Here’s my quick customer take on the Samsung Galaxy S25 Ultra:
I upgraded a couple of month ago and it’s been excellent. The screen is gorgeous and super smooth, the phone feels lighter than it looks, and battery life easily gets me through a long day (often into the next). Cameras are the real highlight—day or night shots look sharp, and zoom is actually usable.
Galaxy AI is a mixed bag but mostly helpful. Live Translate has been great for quick calls with clients, Note Assist cleans up my messy meeting notes, and the photo-editing suggestions save me time. A few AI tricks feel gimmicky, but the useful ones I now use daily.
Pros: stunning display, fast performance, strong battery, versatile cameras, genuinely helpful Galaxy AI tools.
Cons: pricey, and not every AI feature lands.
Cons: pricey, and not every AI feature lands.
Bottom line: If you want the best all-around Android phone with practical AI features baked in, the S25 Ultra delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is a great phone, very friendly user, is amazing!!
on September 15, 2025
Posted by: Delaisla
[This review was collected as part of a promotion.] I use the GALAXY AI a lot, is very helpful with my different searches. I have a lot of apps, sports, movies, chats, games, banking, weather, that I use often and the way that I can have organized in the phone are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on September 15, 2025
Posted by: Blakereichart28
[This review was collected as part of a promotion.] I have had iPhones, Pixels, and most recently had the new Moto Razr. I was worried about going from something as small and portable as the Razr to the S25 ultra, especially when it came out of the box. But 3 months in, this thing is incredible. Great battery and temp control with my heavy use + gaming. I play PS2, GameCube, and Wii games effortlessly and I still feel like I've barely tapped the surface. The display is stunning. This is a great phone, don't overthink it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Will only buy galaxy phones
on September 15, 2025
Posted by: Animal72
[This review was collected as part of a promotion.] Galaxy phones are amazing never had a complaint or problem
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung!
on September 15, 2025
Posted by: Galaxywinsoveriphone
[This review was collected as part of a promotion.] I love my Samsung Galaxy, what other device can you have up multiple apps for work! I can watch a video and do other apps at the same time.. The new Galaxy AI has been a major lifesaver to me as well, I showed a video of the dents in my car and it connected me to the perfect shop to fix it without me having to google it and look at multiple shops in the area!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on September 15, 2025
Posted by: Pickme
[This review was collected as part of a promotion.] I wouldnt choose any other phone brand to be honest. The main line galaxies are always very adequate. That being said, im disappointed in the 12 gigs of ram instead of 16. Especially with the addition of AI always running, other countries get 16 gigs and i really dont understand why.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Features
on September 15, 2025
Posted by: Econchallanged
[This review was collected as part of a promotion.] The galaxy AI on this device is incomparable to any other. Truly one of a kind! Nice, slim, sleek design like a PC on the go- highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung galaxy device. A fave!
on September 15, 2025
Posted by: CarrotCakeForMe
[This review was collected as part of a promotion.] I absolutely love my device for gaming, streamimg, and taking photos. I'm a photographer and when I don't have my camera on me—I usually just pull out my phone! It's great for zoom, steady on focusing and perfect handheld for small hands like mine. Thank you Samsung for an exceptional phone like this one.
Value
5
Written by a customer while visiting Samsung US