Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome phone
on September 15, 2025
Posted by: NCWYLDEWYTCH13
[This review was collected as part of a promotion.] I use my Samsung S25 Ultra for just about everything. The pictures are amazing. I can ask the "Galaxy AI" to find or tell me about most anything and get detailed responses that are accurate. I occasionally game with it when I'm not able to take my Samsung A10 tablet with me. I constantly use a browser to find information on the internet. The instant share between other phones makes it easy to share a photo or other saved document without sending via email.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best design
on September 15, 2025
Posted by: Farooqm
[This review was collected as part of a promotion.] Easy to manage and much faster and bedt battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection in Your Palm
on September 15, 2025
Posted by: SamsungBrit
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is a truly outstanding smartphone that delivers a seamless and intuitive experience. Its streamlined design and user-friendly interface make it remarkably easy to use, while its exceptional speed ensures a fluid performance for all tasks. A major highlight is the generous storage capacity, which frees you from the constant hassle of managing files and deleting photos and apps. The Galaxy AI is the phone's most compelling feature, operating with impressive speed and efficiency that surpasses other AI applications on the market. This integrated AI enhances productivity and simplifies complex tasks, making it a fundamental part of what makes the Galaxy S25 an incredibly efficient and enjoyable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product Fantastic Features
on September 15, 2025
Posted by: Hokiefan97
[This review was collected as part of a promotion.] I love this Phone and i take a tons of photographs and Videos when im at a Virginia Tech Sporting Events and it does Take a fantastic photograph of the moon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product runs great but has some issues.
on September 15, 2025
Posted by: Carlos239
[This review was collected as part of a promotion.] I recently bought this S25 Ultra to use as a work phone. Had it for 7 months now and the charging port is already not working. Whenever I plug in my device, it says that water or debris has been detected. So I cleaned the charging port and it still gave me the same message. But it also can't be moisture since this device has never been near any water. Also the fact that Samsung doesn't warranty my device because it simply has "moisture" is just outrageous. Imagine paying $1600 for a device, just for my warranty to be voided because of moisture or minor physical damage. Even though I knew my device hasn't been near any water, Samsung won't warranty it simply because a stick says moisture slipped in because moisture is always on the air in Florida.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hi there Carlos239, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your device is not operating as intended of expected. We have provided a link to the warranty information for your convenience, and for reference. We have also shared a link to the Samsung Support Team if you are interested in any and all repair options. This device does still have wireless charging capabilities that will allow you to continue charging and using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phonone
on September 15, 2025
Posted by: BlackStabbath619
[This review was collected as part of a promotion.] Great video quality great fps for games and the sound quality is amazing loudest clearest speaker I've had on a phone. And the camera is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of 2025
on September 15, 2025
Posted by: 66886544
[This review was collected as part of a promotion.] The s25 ultra is mind blowing. The cameras are top tier. The speakers are loud and clear. The screen with the anti reflective coating is really helpful. One ui 7 is the best one ui update. The phone is just perfect.
Galaxy Ai has made my life easier. Gemini is my best friend.
I like how I can summarize information I'm reading in the browser
Circle to search anything i don't understand or simply use Ai select. Thanks
I like how I can summarize information I'm reading in the browser
Circle to search anything i don't understand or simply use Ai select. Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think this is the best Galaxy S series ever.
on September 15, 2025
Posted by: Galaxyguy25
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse and easily one of the best smartphones on the market right now. Its stunning display delivers vibrant colors and incredible brightness, making everything from streaming to gaming feel immersive. The camera system is phenomenal, capturing sharp, detailed photos in any lighting condition, while the zoom capabilities are unmatched. Performance is lightning-fast thanks to the new processor, and the battery life comfortably lasts all day, even with heavy use. Sleek, premium design paired with cutting-edge features makes the Galaxy S25 Ultra a true flagship that exceeds expectations.
Value
5
Written by a customer while visiting Samsung US