Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love my samsung!
on September 15, 2025
Posted by: Galaxywinsoveriphone
[This review was collected as part of a promotion.] I love my Samsung Galaxy, what other device can you have up multiple apps for work! I can watch a video and do other apps at the same time.. The new Galaxy AI has been a major lifesaver to me as well, I showed a video of the dents in my car and it connected me to the perfect shop to fix it without me having to google it and look at multiple shops in the area!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on September 15, 2025
Posted by: Pickme
[This review was collected as part of a promotion.] I wouldnt choose any other phone brand to be honest. The main line galaxies are always very adequate. That being said, im disappointed in the 12 gigs of ram instead of 16. Especially with the addition of AI always running, other countries get 16 gigs and i really dont understand why.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Features
on September 15, 2025
Posted by: Econchallanged
[This review was collected as part of a promotion.] The galaxy AI on this device is incomparable to any other. Truly one of a kind! Nice, slim, sleek design like a PC on the go- highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Samsung S25 Ultra presents compelling advantag
on September 15, 2025
Posted by: Khodge00
[This review was collected as part of a promotion.] The features of the technology are quite remarkable and innovative, offering a seamless user experience. This advancement includes enhanced processing capabilities for improved performance. Furthermore, the integration of the new features elevates the overall functionality. Ultimately, the enhancements create a more intuitive and user-friendly interface. It seems that this technology represents a significant step forward in the mobile experience.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hi there Khodge00, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are finding the enhancements to this device to be so user-friendly and seamless. We have provided a link to the complete manual for your device, and to the Samsung Support Team to help you further explore the capabilities of your device, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung galaxy device. A fave!
on September 15, 2025
Posted by: CarrotCakeForMe
[This review was collected as part of a promotion.] I absolutely love my device for gaming, streamimg, and taking photos. I'm a photographer and when I don't have my camera on me—I usually just pull out my phone! It's great for zoom, steady on focusing and perfect handheld for small hands like mine. Thank you Samsung for an exceptional phone like this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really the features of this phone
on September 15, 2025
Posted by: Elmamus
[This review was collected as part of a promotion.] I use everything Samsung tablets and phones I've been using it since the galaxy s7 came out never changed, I'd recommend it to family and friends, I use it for my daily life and work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen, Design, and AI
on September 15, 2025
Posted by: Carobles
[This review was collected as part of a promotion.] As a long-time Galaxy user, I'm always excited to see how Samsung refines its flagship, and the Galaxy S25 Ultra is a masterpiece of that evolution. It's a phone that doesn't just meet expectations; it exceeds them, particularly with its jaw-dropping display and the game-changing power of Galaxy AI.
From the moment I turned on the phone, the screen was a knockout. The QHD+ Dynamic AMOLED panel is undoubtedly the best I've ever seen on a smartphone.
From the moment I turned on the phone, the screen was a knockout. The QHD+ Dynamic AMOLED panel is undoubtedly the best I've ever seen on a smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on September 15, 2025
Posted by: Bipasha
[This review was collected as part of a promotion.] Beth. I received this item and am liking it is a good product
Value
5
Written by a customer while visiting Samsung US