Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
This products us good
on September 15, 2025
Posted by: Julissalove
[This review was collected as part of a promotion.] I havent us galaxy ai yet but I need a new phone lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing thermal management and chip efficiency!
on September 15, 2025
Posted by: BloodOath5167
[This review was collected as part of a promotion.] Over all Im very impressed with the Galaxy S25 Ultra. The thermal management and chip efficiency just blows the competition out of the water, which is extremely useful and quite the necessity for someone who likes to be outdoors in the sun like me. The usability of this phone with its Galaxy AI features makes it significantly useful for people who are heavy multitaskers or people who just love to have fun with and the convenience of what these features have to offer. The live translate feature makes call between people of different languages a breeze. The photos assist and object eraser features help photographers give a competitive edge to their picture by adding just the right touch upside they need. Writing assist is a major feature for people who find themselves writing professional letters and need a grammatical edge to their writing to give that professional tone they strive to aquire!! My favorite thing about this phone is how smooth and snappy it feels, and better yet, never seems to lose its efficiency. It's always smooth and very fast from day to day content. From heavy gaming to light scrolling, to watching videos, the battery life seems to last and never wants to slow down!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So nice.......
on September 15, 2025
Posted by: Awesome
[This review was collected as part of a promotion.] Best phone ever so far fold 7 I want next...............
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on September 15, 2025
Posted by: Allie35
[This review was collected as part of a promotion.] I use this phone a lot for work, taking pictuers, and evem school work. I have always been a samsung fan. Then I upgraded to this phone. The AI system is amazing to work with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Note EVER
on September 15, 2025
Posted by: Bigaldime10
[This review was collected as part of a promotion.] Galaxy AI is great for taking photos and videos. I've used my Note for school and gaming. I haven't missed a beat while traveling with this. Emails, movies and videos are no match for this!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Software is very bad.
on September 15, 2025
Posted by: HAA000
[This review was collected as part of a promotion.] I have note series since note 5 and i had every single model since. my s25 ultra has some tiny annoying glitches. YouTube dont doesn't show YouTube history. Connecting phone wireless android auto and main rear camera is making noise while zooming in &out.
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations. We have provided links to a few resources to help you with the apps not functioning and connecting to your car at your convenience. We have also provided a link to the Samsung Support Team to assist you further with the noise you mention hearing when using your camera. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Streaming features
on September 15, 2025
Posted by: TaylorPainting6
[This review was collected as part of a promotion.] My samsung device is great for streaming, i use it to stream my daughter softball games and videos quality is amazing the sound is crisp !
Also use it to video me while I paint ite grate for that too
10 out or 10
10 out or 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply The Best Phone on The Market
on September 15, 2025
Posted by: Bluheven14760
[This review was collected as part of a promotion.] The S25 Ultra has been a great device surpassing all my expectations, the ai is fluid with the system and useful. I use this device for everything from work to play, Doordash, Gaming, Notes, drawing, Media Streaming, book keeping, photos are simply amazing and has a plethora of tools. And it has 7 years of Android OS support, and massive internal storage up to a terabyte, speakers could be better but are quite loud as is. Id be lost without this device it literally handles my every day routines and more.
Value
5
Written by a customer while visiting Samsung US