Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,205 Reviews)
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Powerful Device with Smart Galaxy AI Features
on September 15, 2025
Posted by: deffive91
[This review was collected as part of a promotion.] The integration of Galaxy AI has made my daily use of this Samsung device much more efficient and enjoyable. I use it for streaming, gaming, and managing my creative projects, and the AI features really stand out. The text assistance tools are accurate and save me time when drafting quick notes or messages. Photo editing with AI is fast and smooth, enhancing my images without the need for extra apps. Performance is strong across all tasks, and the device runs multiple apps without slowing down. Battery life also benefits from the intelligent optimization, which is noticeable when I’m using it for long sessions. Overall, Galaxy AI brings a real advantage to this device, making it feel smarter and more responsive in every situation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a great phone
on September 15, 2025
Posted by: Kiranerys
[This review was collected as part of a promotion.] I bought this phone 1st gen and it has been paid off and had no issues the entire 2 years I have had it. I opted to keep it once the contract was up. It's a great phone if you take care of it and it will last a long time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has all the greatest technology
on September 15, 2025
Posted by: CleverUsername
[This review was collected as part of a promotion.] The samsung s25 ultra has innovative Galaxy AI technology that i am grateful to have as a consumer. Using this AI software for everyday things has brought a sense of ease and comfort to my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Jamonsi
[This review was collected as part of a promotion.] All the customization features really let you make it your own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect is a under statement
on September 15, 2025
Posted by: Drockt52
[This review was collected as part of a promotion.] I absolutely love my Samsung galaxy s25 ultra. Its absolutely amazing. It performs very fast and also takes amazing pictures. The Galaxy Ai helps out alot as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ULTRA KICKS EVERYTHING BUTT
on September 15, 2025
Posted by: Gzrgunz78
[This review was collected as part of a promotion.] First off this phone is amazing. I use it for work and play. The screen is crisp and clear. The speed of the processing power is unmatched. The stylus works phenomenal. And don't get me started.How well the AI is. Best on the market, when it comes to artificial intelligence
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on September 15, 2025
Posted by: questbarqueen
[This review was collected as part of a promotion.] I've had this phone for about a year and I love the features. The camera gets alot of use with me, and the photos are great. The Galaxy AI has been helpful new technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but Spen remote functions are gone.
on September 15, 2025
Posted by: Littlekoala
[This review was collected as part of a promotion.] I really enjoyed being able to use S Pen as a remote button to take photos. It comes in handy when I travel but pretty disappointed that that feature is gone in S25 Ultra. Other features are amazing though.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hello Littlekoala, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to the complete manual for your device to assist you with the hand gestures and voice commands you can use with the camera of your device during your travels. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US